Part-Time Switchboard Operator

The Operator Switchboard position exists to perform diversified tasks associated with providing company switchboard services using a wide range of procedures; refers only specific unusual problems to Duties/Responsibilities:Routes a high volume of the domestic/international conference and ministry information calls that are channeled through the switchboardUtilizes a thorough working knowledge of ministry policies and procedures when dealing with switchboard operations such as releasability of information following guidelines and corporate restrictionsAnswers all kinds of questionable/crisis callsRoutes or resolves all inquiries using the proper tone manner and skillAnswers incoming calls; transfers caller to requested person department or extensionDetermines callers needs or purpose of callAssists public in locating personnelAnswers all information number inquiriesExecutes overhead paging announcementsOther Duties/Responsibilities:Performs other duties as assignedWorking Environment/Physical Requirements:Office environmentOccasional holiday and weekend work is requiredJOB QUALIFICATIONS/REQUIREMENTSCharacter/Spiritual:Exemplifies Ephesians 5:1-2 Therefore be imitators of God as dear children and walk in love as Christ also has loved us and given Himself for the Great Commission given by Jesus Christ in Matthew 28:19-20 Go therefore and make disciples of all the nations baptizing them in the name of the Father and of the Son and of the Holy Spirit teaching them to observe all things that I have commanded you; and lo I am with you always even to the end of the a consistent witness for Jesus Christ; maintains a courteous Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Familys ministry in prayerPrays personally for Focus on the Familys staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned with FOF core valuesPersonal Characteristics:Articulate; patient; flexibleKnowledge/Experience:High school diploma or equivalent3 - 12 months experience with telephone switchboardWorking knowledge of FOF mission philosophy values and objectivesSkills Abilities and Special Talents/Gifts:Requires proper telephone etiquette tact a pleasant voice and the ability to communicate verballyAbility to resolve crisis situation calls in the proper mannerGood grammar and dictionAbility to troubleshoot computer issues from homeWorking knowledge of company software such as e-mail Microsoft Word Excel Infocus and FOF websiteAbility to type 35 wpmPay Range: $15.00 to $17.00Application Materials Required: Cover Letter Resume/CV*Colorado Residents: In any materials you submit you may redact or remove any age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines on the Family puts a high value on our team members and offers a unique benefit scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language refer to the governing plan documents.*Temporary employees are not eligible for benefits except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by December 17 2025 However this posting will remain open until potential employee start date is January 5 date: December 8 2025Un-posting date: ongoing until filledPosting contact email: