Traffic Signal Operations Analyst

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

The Traffic Signal Operations Analyst will be stationed at the Traffic Operations Centre and play a key role in monitoring managing and responding to traffic signal-related service requests. These requests may arise from field system issues resident complaints or congestion management needs. The analyst will ensure timely resolution and maintain smooth traffic flow across the citys signal network.

Role accountabilities:

• Monitor traffic signal systems and respond to alerts or service requests.
• Coordinate with field crews public (complainant) and internal teams to resolve signal malfunctions.
• Log and track incidents ensuring accurate documentation and timely updates.
• Analyze real-time traffic conditions and implement operational adjustments as needed.
• Communicate effectively with stakeholders regarding status and resolution of issues.
• Support congestion management initiatives by executing operational strategies.
• Escalate complex technical issues to the Traffic Engineering and Optimization team.
• Occasional flexibility to perform afternoon field checks if / when needed.

Qualifications & Experience:

• Diploma or degree in Transportation Civil Engineering or related field (or equivalent experience).
• Basic understanding of traffic signal operations and urban traffic management principles.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced shift-based environment.
• Excellent communication and coordination skills.
• Familiarity with traffic management systems and software is an asset.
• Previous experience in traffic operations or municipal services is preferred but not mandatory.
• Driving License and a vehicle needed for occasional field checks.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.

The salary range for this position is $55000 to $65000 per year. The base salary represents Arcadis hiring range for this position. Actual salaries will vary and will be based on various factors such as location skills experience and qualification for the role.

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