Customer Service | Mainfreight Tauranga

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profile Job Location:

Tauranga - New Zealand

profile Yearly Salary: $ 60000 - 70000
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Its the people in the business that makes Mainfreight such a special company. Our culture values and philosophy - its all driven by our team steering towards Mainfreights 100-year vision.

Will you be next to join us

An opportunity has risen for a Customer Services focused individual to join us at Mainfreight Tauranga!

Being the first point of contact for our customers youre the face of the Mainfreight Tauranga Branch. Youre the sort of person that when you meet someone who doesnt have a smile you give them one of yours!

Primary duties include but not limited to:

Respond to internal & external enquiries via email phone and face-to-face

Depot searches and advising customers of any delivery delays and issues

Support for the team and ensuring a balance of workload

Tracking key customers freight to ensure meeting delivery times

A general bit of everything at times

Youll be able to tick all these boxes:

Can work comfortably within a tight knitted team

Excellent oral and written communication skills

Attention to detail

A strong emphasis on time management and the ability to assess priorities

Exceptional problem-solving abilities

Professional conduct & presentation

Ability to develop and maximize value for our customers and ourselves

The ability to maintain a healthy and energetic work environment

Pro-active and can multitask

In return for your hard work you will experience some of the following benefits:

Fuel card scheme

Discounted health insurance

Long service awards

Annual salary reviews

Bonus structure

Overseas work opportunities

The hours for this role are 8:00am-5:30pm.

Youre a natural when it comes to customer care - your positive attitude and enthusiasm are infectious. Your customers come first and youre always willing to go the extra mile because thats the Mainfreight way!

To be considered for this position you must be a New Zealand citizen or resident you will need to pass a Pre-Employment Background Check and Drug and Alcohol Test.

If youre interested in this role apply now!

Its the people in the business that makes Mainfreight such a special company. Our culture values and philosophy - its all driven by our team steering towards Mainfreights 100-year vision. Will you be next to join usAn opportunity has risen for a Customer Services focused individual to join us at M...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

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