Travel Executive New York Team

Travel ExecutiveScott Dunn part of Flight Centre Travel Group (FCTG) is a luxury travel operator dedicated to creating unforgettable tailor-made vacations for our guests. With a global presence and a passion for crafting exceptional experiences we specialize in curating personalized journeys to the worlds most beautiful in 1986 Scott Dunn has earned a reputation for delivering impeccable service insider knowledge and unique travel insights setting the benchmark for luxury team of experts shares a deep love for travel and a commitment to exceeding guest expectations. From luxury ski chalets in the Alps to private safari lodges in Africa Scott Dunn ensures every detail is taken care of allowing our guests to fully immerse themselves in the adventure of a learn more about Scott Dunn please clickHEREAbout The OpportunityWe are looking to grow our Travel Executive team in our US office to work alongside our Travel Consultants to ensure an exceptional standard of guest service is delivered through meticulous attention to detail thereby delivering accuracy in our documentation invoicing and booked services. This role will be ideal for a professional with experience in a sales support function who is seeking their next opportunity with excellent career progression and ResponsibilitiesTo be a core component of the team by dovetailing operational requirements with the Travel Consultants sales responsibilities ensuring efficiency and accuracyTo diligently adhere to operational process and to escalate instances where this isnt being followed by the teamConfirm all holiday arrangements supplier bookings/invoices are correct and ensure guest documentation is completed to the highest standardAct as a second pair of eyes spotting discrepancies and areas for possible errorObtain and accurately record all required information from guests on behalf of the Travel ConsultantsTo prepare and send guest documentation (electronically and via the Scott Dunn app prior to dispatch) in a timely mannerProcess refunds and cancellations in a timely mannerProcess flight ticketsTo attend supplier meetings and training to ensure total immersion in the destinations offeredExperience & QualificationsDemonstrable attention to detail ownership of accuracyAbility to work to deadlines and prioritize effectivelyStrong organizational skills and able to juggle multiple tasksInterest and understanding of luxury service and guest expectationsSelf-motivated with a proactive and positive attitudeGenuine passion for luxury travel would be beneficialWork Perks! - Whats in it for you:FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the & Recognition:Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it!Use your smarts:Our people use their quick thinking expertise and tenacity to always figure things for travel:We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or connections:We are a big business founded on personal Equity & Inclusion:Commitment to diversity equity and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity Gender Equity LGBTQ2IA Accessibility Environmental Justice) DEI education initiatives and equitable practices including regular equity assessments and inclusive recruitment protocols.A career not a job:We offer genuine opportunities for people to grow and evolveWe back our people all the way:We are strongly committed to supporting every single employee in their professional and personal Back:Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising complemented by our Office Environmental Program LEED Gold-certified office spaces and 1 paid Volunteer Day per calendar Include:Paid Time Off: A comprehensive time off package including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment) 5 sick days 3 personal days 1 Diversity Day 1 Volunteer Day and 8 recognized holidays perks/discountsHealth & Wellness ProgramsandEmployee Financial Wellness ServicesNational/International Award Nights and ConferencesHealth benefits including medical dental visiongender affirming care and fertility careInsurance including hospital indemnity AD&D critical illness long-term and short-term disabilityFlexible Spending AccountsEmployee Assistance Program401k program with partial matchTuition Reimbursement ProgramEmployee Share Plan Ability to purchase company stock on Australian Stock Exchange with partial company match subject to terms and conditionsGlobal career opportunities in a network of brands and businesses*Vacation Personal and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or if required to work due to job requirements holiday pay rate and may vary depending on state.#LI-SC1#SD#LI-OnsiteLocation NYC NYThis position is based in our New York City Bryant Park this sounds like the opportunity you have been waiting for then APPLY this position we anticipate offering an hourly pay rate of $26.44 plus commission/incentive earnings based on achievable thank all candidates for their interest; however only those selected to continue in the process will be thank all candidates for their interest; however only those selected to continue in the process will be number one philosophy Our people. Flight Centre Travel Group USAs promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team