Intake Clinician Nurse or Therapist
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Job Location:
Concord, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule: Friday Saturday Sunday Monday : 8 a.m. 6:00 pm. 38 hours per week.
At Granite VNA New Hampshires largest home health and hospice provider we believe in care that helps our patients return to living the life they desire. The care we provide is personal and meaningful. Join our mission-driven team and deliver high-quality nursing care in the heart of New Hampshire.
Why Nurses Choose Granite VNA:
- A supportive leadership team who leads with compassion and integrity
- Autonomy and purpose
- Collaboration with a team full of dedicated knowledgeable and supportive professionals
- Competitive pay mileage reimbursement and generous benefits
- Ongoing professional development and opportunities for career growth
- At Granite VNA we care for our team the same way we care for our patientsby creating a safe respectful and supportive environment. Thats why we offer AVADE Training for our field team members and Armed Intruder Training for team members in other roles.
- Clothing stipend for Granite VNAembroidered apparel so you can proudly represent our organization in the community.
- We invest in tools that let you do what you do best. Our clinicians have access to secure AI technology that helps cut documentation time giving you more space to focus on connection compassion and delivering exceptional patient care
Reporting to the Chief Strategy Officer the Intake Clinician is responsible for responding to all inquiries and managing the patient intake process for Home Care and Hospice Services coordinates the referral process for new patients and serves as a telephone liaison between the professional staff and patients physicians. Additionally this position is responsible for responding to customer requests and concerns.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Record accurate and thorough referrals for all Agency services into the Electronic Medical Record (EMR) and refer to the program clinical manager appropriately.
- Identify insurance coverage and record accurately.
- Provide accurate information to customer making telephone inquiries regarding Home Care Hospice and other agency services.
- Triage and relay calls to meet each individual callers needs.
- Communicate clearly with professional staff regarding expected call backs and relay information to physicians and others to take accurate messages.
- Assure all telephone calls which require a managers attention are referred in a timely manner.
- Maintain a positive working relationship with current potential referral sources and individual seeking information
- Maintain a comprehensive working knowledge of community resources and assist referral sources in accessing community resources if indicated.
- Work to resolve inter/intra agency communication problems that affect patient care.
- Collect data on telephone calls as requested.
- Provide support to patients and families as needed.
- Maintain a working knowledge of Granite VNAs contractual relationships insurance plans and managed care managers for initial authorization of services
Other Job Functions
Demonstrates flexibility in the role by accepting other duties as assigned for which qualified.
- Graduate of an accredited school of Nursing Physical Therapy or Occupational Therapy accompanied by current New Hampshire RN LPN PT or OT license or compact state license.
- At least one year of medical/surgical and/or community health nursing PT or OT experience preferred
Required Experience:
IC
Key Skills
- Experience Working With Students
- Time Management
- Acute Care
- HTTPS
- Speech Therapy
- Assistive Technologies
- Autism Experience
- Pediatrics Experience
- Home Care
- Interpretation
- Patient Service Experience
- Phone Etiquette
