Head of Sales, NORAM

Amadeus Cytric is a dynamic and rapidly growing unit within Amadeus committed to revolutionizing travel and expense management. With over 900 professionals globally we blend the agility and innovation of a startup with the scale and strength of Amadeus the global leader in travel technology. Our vision is to create the smartest most connected and sustainable corporate travel ecosystem providing a seamless and intuitive travel experience for businesses and their employees.

The Role Overview
The Director of Sales North America is a senior commercial leader responsible for driving growth in a highly competitive corporate travel technology market. This role requires a strategic mindset to position Cytric Easy effectively against competitors while leveraging Amadeus unique strengths and partner ecosystemincluding Travel Management Companies (TMCs) channel partners and technology alliances. The successful candidate will lead the North American sales organization with a focus on market differentiation pipeline creation and collaborative engagement across the partner network to maximize revenue and deliver exceptional customer value.

In This Role Youll:

Sales Strategy & Execution:

• Develop and implement a comprehensive sales strategy aligned with regional and global business objectives.

• Own pipeline creation forecasting and operational discipline to ensure consistent achievement of sales targets.

• Analyze market trends competitive landscape and customer needs to identify growth opportunities and refine go-to-market approaches.

• Drive adoption of sales methodologies (e.g. MEDDPICC Sandler consultative selling) to elevate team performance.

• Team Leadership & Development:

• Lead coach and develop a diverse team of individual contributors across North America.

• Foster a culture of accountability collaboration and continuous improvement.

• Set clear performance metrics conduct regular reviews and implement development plans to build a world-class sales organization.

• Customer & Partner Engagement:

• Build and maintain strong relationships with key enterprise customers prospects and strategic partners.

• Represent Cytric at industry events conferences and executive briefings to elevate brand presence and thought leadership.

• Partner with Travel Management Companies (TMCs) and channel partners to expand market reach.

• Cross-Functional Collaboration:

• Work closely with product marketing and customer success teams to ensure seamless execution of sales initiatives.

• Provide market feedback to influence product roadmap and solution development.

• Collaborate on the creation of sales enablement materials training programs and competitive positioning.

• Operational Excellence:

• Manage sales budgets resource allocation and incentive programs to maximize ROI.

• Utilize data-driven insights to optimize sales processes forecast accuracy and opportunity management.

• Ensure compliance with company policies legal requirements and ethical standards.

About The Ideal Candidate:

• 10 years in sales leadership roles with a track record of exceeding targets and driving growth in complex enterprise environments.

• Understanding of the corporate travel ecosystem including TMC operations enterprise travel programs and SaaS platforms.

• Proven experience leading sales teams in travel technology or adjacent B2B SaaS markets.

• Familiarity with Salesforce

• Knowledge of Microsoft Office Suite

• Experience managing large geographically dispersed teams and multi-layered leadership structures.

• Demonstrated success in pipeline creation forecasting and operational discipline.

• Strategic thinker with strong analytical and problem-solving skills.

• Inspirational leader with exceptional coaching communication and stakeholder management abilities.

• Data-driven approach to sales management and performance optimization.

• Ability to work effectively in a fast-paced resource-constrained environment.

• Ability to travel 25-40%

Working at Amadeus you will find:

A critical mission and purpose - At Amadeus you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global from our people to our business which translates into our footprint processes and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus through on-the-job training formal learning activities and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages covering all essential components of a competitive reward offer including salary bonus equity and benefits.
A flexible working model - We want our employees to do their best work wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation creativity and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers partners and employees.

Application process:

The application process takes no longer than 10 minutes!
Create your candidate profile upload your Resume/CV and apply today!
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Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth or a related medical condition) ancestry national origin age genetic information military or veterans status sexual orientation gender expression perception or identity marital status mental or physical disability status or any other protected federal state or local status unrelated to performance of work involved.

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