Sales Enablement Manager

About the Role

TapMango is seeking a highly motivated Sales Enablement Manager to bring structure consistency and leverage to our growing revenue organization. As we continue to scale our mid-market and multi-location sales motion this role will play a critical part in how we sell how we train and how our teams perform.

This is a build-and-fix role ideal for someone who thrives in fast-growing environments and enjoys turning complexity into clarity. Youll work cross-functionally to ensure our sellers have the right processes messaging tools and training to win.

This position is hybrid (Toronto) 2 days in our office located at Yonge and Sheppard.

What Youll Do

Audit and improve CRM structure to better reflect how sales actually operates
Define and standardize lead and account tagging opportunity stages qualification criteria and required data fields
Partner closely with RevOps or act as a bridge where RevOps support is limited
Improve data quality reporting accuracy and seller adoption of tools and processes
Build organize and maintain a centralized sales content library
Partner with Marketing to create and refresh core sales collateral including decks one-pagers and vertical-specific materials
Align messaging across outbound demo and follow-up stages of the sales process
Redesign and maintain the core demo deck and demo narrative
Develop talk tracks and scripting by buyer persona segment (SMB vs mid-market) and vertical
Design and maintain onboarding and ramp plans for new sales hires
Create enablement programs that improve discovery quality demo execution and objection handling
Support ongoing coaching through call reviews deal reviews and skill reinforcement
Reduce time-to-productivity for new sales reps
Act as a connective layer between Sales Marketing Product and Leadership
Translate product updates into sales-ready messaging and field feedback into actionable insights
Support go-to-market initiatives product launches and vertical expansions
Analyze win/loss data and pipeline trends to identify gaps and opportunities
Continuously iterate on enablement initiatives based on what actually drives revenue

What Were Looking For

36 years of experience in sales enablement sales operations RevOps or a quota-carrying sales role
Proven experience building cleaning up or scaling sales processes in a growing company
Strong understanding of B2B SaaS sales motions and revenue workflows
Comfortable working with CRM systems pipeline mechanics and sales analytics
Highly organized analytical and execution-oriented
Strong communicator who can influence without direct authority
Experience in martech fintech or multi-location verticals is a strong asset

About TapMango

At TapMango we provide companies with one of the highest-quality customer engagement platforms on the market. We power thousands of merchants across Canada the US and Europeand were just getting started.

Our mission is to help businesses:
Retain customers
Upsell to existing customers
Acquire new customers

We do this through a robust loyalty and marketing platform that combines customized consumer-facing technology intuitive merchant tools and smart automationdesigned to enhance the customer experience and drive measurable growth.

Why Join Our Team

TapMango is redefining how multi-location businesses engage their customers. Youll join a collaborative fast-growing team where your work has direct impact on revenue productivity and go-to-market success.

This role offers real ownership executive visibility and the opportunity to shape how TapMango sells as we scale.

What We Offer

Competitive salary and benefits
Flexible hybrid or remote work environment
Strong executive support and cross-functional collaboration
Professional development and growth opportunities
A chance to build foundational systems that scale with the company

TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Notice Regarding Automated Decision-Making:
For this role TapMango does not use artificial intelligence machine learning or automated decision-making tools to screen or assess job applicants. All applications are evaluated manually by our hiring team