Workers' Compensation Program Consultant

Agency

Safety

Division

Dept of Public Safety

Job Classification Title

Agency HR Consultant I (S)

Position Number

Grade

NC13

About Us

The Department of Public Safetys mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation prevention and protection with integrity and honor. Our agency houses many public safety divisions including Emergency Management Juvenile Justice and Delinquency Prevention Alcohol Law Enforcement Samarcand Training Academy and the North Carolina National Guard. Join us along with our more than 3000 employees and 12000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Description of Work

Start your journey towards success! DPS HRs Safety Office in Raleigh NC is currently accepting applications for a Workers Compensation Program Consultant (Agency HR Consultant I).

**This position is currently pending reallocation from an HR Technician II (NC07) to an Agency HR Consultant I (NC13).**

The primary purpose of the Workers Compensation Program Consultant position is to serve as designated Human Resources Consultant responsible for administration and management of the workers compensation functions for the NC Department of Public Safety (DPS). The position has four primary functional areas with duties/responsibilities in each area: 1) Workers Compensation Program Management 2) Benefits Administration & Employee Support 3) HR Consultation Policy Interpretation & Compliance and 4) Training Communication & Program Outreach.

Duties/responsibilities of the position within the functional areas include the following:
Independently administering the agencys workers compensation program ensuring timely accurate and compliant handling of claims from initial injury through case closure.
Serving as the primary point of contact for employees supervisors medical providers and third-party administrators regarding workplace injuries.
Initiating processing and managing all steps of workers compensation claims in accordance with state and federal laws OSHR policies and agency procedures.
Guiding employees through benefits enrollment qualifying life events and changes related to workers compensation or medical restrictions.
Provide consultation on complex HR situations involving injury claims medical restrictions or employee leave.
Maintaining effective working relationships and serving as the primary liaison between employees managers and external vendors/partners.
Independently managing and coordinating all aspects of workers compensation cases and benefits programs including documentation follow-up reporting training and ensuring compliance with laws policies and deadlines.
Developing and delivering training and educational resources to supervisors and employees to ensure understanding of workers compensation benefits and related HR procedures.
Promoting a culture of employee well-being safety awareness and proactive engagement with benefits.

Knowledge Skills and Abilities/Management Preferences

This is a full-time position (40 hours per week) withState Benefits including paid vacation paid sick leave paid holidays retirement and health insurance. To view an example of total compensation please click hereNC OSHR: Total Compensation Calculator. The typical work schedule is Monday - Friday 8am-5pm.

Salary Range: $48222 - $84388

We value our employees and are committed to providing flexibility in work schedules. This position qualifies for teleworking on a part-time basis as part of the State Telework Program.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences including Knowledge Skills and Abilities (KSAs) are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.

Management Preferences

• Familiarity with/knowledge of North Carolina workers compensation laws.

• Familiarity with/knowledge ofOSHA reporting.

• Experience managing workers compensation and/or employee injury claims with a third-party administrator.

All work history and education (including accurate dates of employment and/or attendance) must be documented on the application. Work experience may include internships volunteerism and full and part-time work. A complete all-inclusive application maximizes an applicants potential to qualify for the position as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications internal equity and budgetary considerations for the advertised position. Click here for more information and application resources.

Resumes may be attached as a supplement to the application but are not a substitute for a complete application.

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA) we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program

For applicants with student loans becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Transcripts

• Attaching transcripts is optional; however we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.

• Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.

• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: Experience

  • Applicants seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.

  • Applicants seeking National Guard Preference:

    • A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).

    • A former member of the North Carolina National Guard who served for at least 6 years and was discharged under honorable conditions must attach either a DD256 or NGB 22.

  The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape and you may visit this site for more information: PREA Hiring and Promotion Prohibitions. Selected applicants for positions which are subject to PREA will undergo a PREA specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated or justice involved and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.

  Due to the volume of applications received we are unable to provide information regarding the status of your application. Please log in to your Workday account to check the status of your application. If you are selected for an interview you will be contacted by the hiring manager. If you are no longer under consideration you will receive an email notification when the position is filled.

  For more information about the application process please visit State Application Resources/Frequently Asked Questions. For technical issues related to your Workday applications please place a support ticket. For basic information regarding employment with NC State Government please call 984.236.0800. If you have specific questions about this vacancy other than your application status please contact MG Orman at .

  #ADMIN

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Bachelors degree typically in Human Resources or related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and 3 years of progressive experience in Human Resources; or equivalent combination or education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Martha Grace Orman

  Recruiter Email: