Job Description

Central Circulation in the UW Libraries has an outstanding opportunity for a Circulation & Distribution Technician (payroll title Library Technician 3 (NE S WFSE Libraries)) to join their team.

About this opportunity

Reporting to the Daily Operations Supervisor the Circulation & Distribution Technician is responsible for the mailing shipping and delivery services within the libraries. Interprets and explains library circulation policies rules and services to library staff and patrons. Shares responsibility for processing incoming new rebound and remarked items for the collections. Serves as a backup for off-site shelving facility retrievals.

Regular schedule is Monday Friday 7:00 a.m. 3:30 p.m. May be scheduled days evenings weekends and holidays. Schedule may vary during the interim and summer quarter.

Duties

Mailing and Campus Distribution

• Delivers and picks up books mail packages and supplies at campus libraries according to established daily schedules.

• Acts as liaison to campus libraries and troubleshoots circulation and transit problems on site.

• Processes shipping requests and troubleshoots mailing problems. Packages outgoing material and advises library staff in shipping and mailing protocol.

• Supports the receiving room. Sorts and distributes books mail packages and supplies for delivery to library units.

• Performs maintenance checks for the delivery van.

• Uses organizational problem solving and communication skills to ensure timely and consistent delivery of library materials and makes recommendations for improving delivery.

• Acts as liaison with UW Fleet Services for regular maintenance of the campus delivery vehicle. Monitors vehicle and is responsible for filling the vehicle with gas.

• Responsible for shredding and recycling services in the Suzzallo and Allen Libraries. Monitors use of containers and acquires additional containers as needed.

Customer Service

• Provides complex circulation services by resolving complex problems for patrons and/or staff. Explains Library circulation and fine policy to patrons. Instructs and assists patrons in locating material using the libraries catalog. Educates patrons in basic operations of the library.

• Makes authorized decisions regarding exceptional circumstances such as the waiver of fines and other exceptions to policy.

• Monitors and maintains study rooms in the Suzzallo library.

Collection Maintenance

• Performs quarterly missing searches and updates or adds notes as appropriate.

• Processes new remarked and rebound materials. Identifies and corrects errors and conflicting cataloging information.

• As part of a team processes media materials and maintains media collection.

• Manages inventory and processes items with discrepancies.

• Records and maintains statistics.

• Following guidelines set by library policy and procedure withdraws and discards material.

Additional Duties

• Provides backup retrieval functions for the off-site shelving facility.

• Trains with other staff to provide basic troubleshooting skills and to provide coverage for other absent staff members.

• Works together with colleagues in a team environment.

• Develops and updates procedures for the position.

• Understands and abides by the Libraries Personal Communication Responsibilities. Communicates appropriately effectively and positively. Plays an active role in staying informed and participating in Libraries and unit meetings activities and events.

• Performs other duties as assigned.

Minimum Qualifications

• High school graduation or equivalent AND three years of applicable library technical experience including one year beyond the entry level.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

Additional Requirements:

• Demonstrated commitment to customer service

• Demonstrated organizational skills and ability to handle shifting priorities and multiple tasks

• Demonstrated attention to detail and precision.

• The ability to clearly explain complex services and policies in person over the phone and in written correspondence.

• Demonstrated commitment to promoting equitable access and service to a diverse community.

• Valid drivers license

• Ability to lift 25-50 pound boxes and crates and push heavy book trucks

Desired Qualifications:

• Demonstrated experience with word processing and spreadsheet software.

• Familiarity with Ex Libriss Alma and Primo systems or other integrated library systems.

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.