Senior Print & Copy Services Associate 11am-7pm ON Call SAT-SUN

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print mail document scanning reception and related office support services for Fortune 500 companies professional service firms and institutions of higher education. TMG is looking for highly motivated enthusiastic team players interested in a career rather than just a job. With a team of over 1500 nationwide associates TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

Senior Print & Copy Services Associate 11am-7pm ON Call SAT-SUN

Essential Job Responsibilities:

Digital reprographics and print equipment proficiency
Operating copiers digital printers scanners and finishing equipment (binders cutters folding hole punching and lamination etc.).
Troubleshooting equipment issues jams and knowing when to escalate technical problems.
Working knowledge of digital file formats and possibly experience with basic pre-press tasks (file prep sizing color checks).
Quality assurance - reviewing work for accuracy and completeness.

Strong customer service and communication skills both oral and written
Must be able to clearly communicate and respond to questions from management and customers
Manage multiple jobs Ability to prioritize workflow and meet deadlines
Problem solving and judgment skills know when to make independent decisions and when to escalate.
Team collaboration - work effectively with colleagues and across service areas.
Adaptability - able to function in a fast-paced environment with changing priorities..

Requirements:

High school diploma or GED
Relevant experience (typically 3 years) in office services reprographics print operations or a similar corporate-office environment. Comfortable with Microsoft Office (Outlook Word Excel Powerpoint) - standard for logging jobs and communicating.
Ability to use email calendar and ticketing systems professionally.
Some roles value exposure to more print-specific software (Adobe Acrobat or graphic tools) Ability to handle materials and equipment - sometimes lifting up to 50 lbs.
Comfortable standing or moving between tasks throughout a shift.

Available to work overtime and work different shifts as needed
Demonstrate flexibility in satisfying customer demands in a high volume production environment

Provide On- Call Services when needed on Sat/Sun between 1pm-8pm

Required Experience:

Senior IC