Customer Care Intern (Intership)
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
What youll do
- Support customers and users by handling queries via email online forms and phone.
- Assist with catalog testing: code redemptions links and error detection.
- Coordinate with other departments to solve incidents (via JIRA or Basecamp).
- Make changes and updates to predefined templates and macros.
What were looking for
- Current studies in Business Technology or Digital Marketing.
- Native or bilingual Spanish and advanced English (C1).
- Advanced Catalan is a plus.
- Strong command of Excel and Google Drive.
- Curiosity and drive to learn about customer experience and digital platforms.
Key skills:
- Empathy and strong communication skills.
- Attention to detail and organization.
- Initiative and willingness to propose improvements.
- Passion for technology and digital environments.
What we offer
- Real learning opportunities in an innovative and supportive environment.
- Flexible hours to combine your internship with university studies.
- Hybrid model: 1 day per week in our Barcelona office.
- Ongoing mentoring and training with a team experienced in supporting top-tier clients.
- A collaborative team culture focused on well-being support and continuous learning.
Required Experience:
Intern
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
