CSR Planner

Foxborough, MA - USA

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Contract: 1-year possible conversion

Take customer order entries and assigned to other team members

No degree required using Sales Force

Interpreting requests and assigning from there

Instrumentation materials are made at this factory

Very engineering plant/factory

Team culture 20 people on the team

Composed of CSR and Planning/ Purchasing

Diverse team from different backgrounds/cultures

Collaborative environment everyone will have an opportunity to help lead and join team meetings

Interfaces with internal and external customers including coordinating activities with Client functional areas manufacturing sales distribution and field service.

Accurately and expeditiously handles all customer complaints and inquires including status production delivery and billing inquires.

Performs all order error/processing and maintenance functions for order-base and proposal-based orders.

Coordinates with customer regarding product selection placement of order delivery schedules and expediting.

Pro-actively solves problems with customer interaction that results in positive feedback and improved relationship.

Provides product information which may include some technical information.

Utilizes and maintains information in systems including SAP Quote to Cash Intranet SAP Buy Automation Extranet any Shared Drive and External Accounts Websites.

Position will be located in the Foxboro Massachusetts clients Plant.

Desire upward mobility and to grow your career within client.

Are a fast learner and willing to travel periodically for training opportunities.

Have excellent verbal and written communication skills.

Are flexible and have the proven ability to prioritize work work independently and meet deadlines.

Have the ability to foster and maintain a good working relationship with people outside and inside of the Company.

Have strong mediation negotiation and facilitation skills.

Have working knowledge of computer operating systems specifically Microsoft Windows.

Have experience with standard business application software including MS Word MS Excel and MS Access.

SAP experience is preferred.

Shift Hours: 7:30am to 4:00pm

Required Skills:

SAP experience CSR and Planning/ Purchasing Quote to Cash Have strong mediation negotiation and facilitation skills working knowledge of computer operating systems Experience with standard business application software including MS Word MS Excel and MS Access

Required Education:

No degree required using Sales Force.

Contract: 1-year possible conversion Take customer order entries and assigned to other team members No degree required using Sales Force Interpreting requests and assigning from there Instrumentation materials are made at this factory Very engineering plant...