Patient Account Representative 3

Seattle, OR - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

UW Medicines Patient Accounts and Support Services has an outstanding opportunity for a Patient Account Representative 3.

WORK SCHEDULE

40 hours per week
Day Shift

PRIMARY JOB RESPONSIBILITIES

Handle a high volume of calls with patients families insurance companies attorneys and corporate clients in a structured environment under set schedules and tight timeframes
Obtain and relay detailed patient information to appropriate departments to ensure quality service
Research resolve and respond to patient inquiries promptly
Assist patients in understanding financial obligations and provide solutions to meet responsibilities
Conduct initial telephone screening for financial assistance and help complete applications
Coordinate with self-pay and collection partners to resolve patient issues and communicate outcomes
Set up and manage patient payment plans
Prepare accounts receivable adjustments and maintain accurate records
Update patient demographic financial and payer information in applicable systems
Communicate with medical center staff patients and third-party payers to verify billing information and resolve concerns
Review patient account status and determine appropriate actions for resolution
Skip trace return mail accounts and analyze bankrupt or deceased patient accounts
Maintain spreadsheets and draft correspondence using Microsoft Excel and Word
Assist in training and orienting new staff while meeting departmental quality and performance standards

REQUIREMENTS

High School graduation or equivalent AND three years of experience in patient accounting customer service or a related office environment.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

$50160.00 annual

Pay Range Maximum:

$71796.00 annual

Other Compensation:

Benefits:

For information about benefits for this position visit Shift (United States of America)

Temporary or Regular

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Required Experience:

Unclear Seniority

Job DescriptionUW Medicines Patient Accounts and Support Services has an outstanding opportunity for a Patient Account Representative 3.WORK SCHEDULE40 hours per weekDay ShiftPRIMARY JOB RESPONSIBILITIESHandle a high volume of calls with patients families insurance companies attorneys and corporate ...