Benefits and People Operations Manager

BGIS is currently seeking a Benefits and People OperationsManager to join the team inSeattle WA (Hybrid Schedule).

BGIS is a leading provider of integrated real estate management services including facilities management project management energy & sustainability services strategic workplace consulting real estate services and capital planning. Its range of solutions supported by efficient systems processes and people enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Benefits and People Operations Manager serves as the primary backup to the Senior Director of Payroll Benefits and Systems. This role is responsible for supporting the administration oversight and continuous improvement of benefits operations systems and HR Operations. Specifically the Benefits Operations Manageroversees the daily administration compliance and efficiency of team member benefit programs (health retirement leave etc.) acting as a liaison with vendors managing systems (HRIS) leading open enrollment analyzing data and ensuring seamless delivery and communication to support team member satisfaction and business goals. Key duties include vendor management process improvement regulatory compliance (HIPAA ERISA) reporting and serving as an escalation point for complex team member inquiries.The Benefits and People Operations Managerleads others positively exemplifying BGIS values.

Responsibilities:

Program Management

• Review benefit offerings from a strategic company standpoint both annually and as required for business needs.
• Contribute to analysis of benefit programs in acquisition activities.

Administration

• Manageall team member benefits and retirement programs including medical dental vision flexible spending & health savings accounts life insurance temporary disability ancillary benefits and 401(k).
• Act as liaison between team member and Third-Party Administrator to assist in communicating benefit and policy information. Ensures billing or coverage issues are handled timely and accurately.
• Provide guidance and assistance to all team members regarding benefit plans when questions and special circumstances arise.
• Assist HR VP in recommending new or modified plans and team member benefit policies and supervises administration of existing plans.
• Prepare and executes benefit documentation such as original and amended plan texts benefit agreements and insurance policies.
• Facilitate the quarterly 401k Fiduciary Committee meetings to ensure plan compliance and best practices.
• Direct efforts with brokers vendors and internal payroll department to provide timely and effective communication claims and billing processes.
• Ensure team member census data is accurate and timely including data entry as needed.
• Supervise and directs work of Benefit Specialist.
• Ensure claims and bills are paid timely.
• Administer BGIS leave management programs in compliance with federal state and local laws and oversee vendor for FMLA and disability claims.
• Lead annual open enrollment meetings and configure annual system set-up.
• Coordinate employee benefit seminars for the Team Member First program and other benefits.
• Advise and counsels management and team members on existing benefits.
• Contribute to the completion of other key initiatives as assigned.

Knowledge & Skills

• A bachelors degree or equivalent work experience and five (5) years of experience in human resources and/or benefits administration required.
• CEBS preferred.
• Strategic approach to building benefit program portfolios providing competitive options to team members and meeting corporate business goals.
• Ability to work quickly and accurately with extremely detailed and complex data required.
• Highly developed sense of urgency required.
• Outstanding verbal and written communication skills required.
• Collaborative approach with other HR specialty areas and contribute positively to overall teamwork.
• Time management skills to prioritize competing requests and activities.
• Intermediate knowledge of Microsoft Office Suite - Word Excel PowerPoint and Outlook required; working knowledge of SharePoint preferred.

Physical Demands and Work Environment

• To perform this job successfully an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions absent undue hardship.
• Cognitive skills required to work in a highly confidential role including ability to maintain focus communicate clearly and concisely respond quickly to requests evaluate processes and maximize efficiencies to minimize risk in business practices.
• Ability and willingness to travel.
• Current valid drivers license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.

Visit us online at more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development work/life balance health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race color religion gender national origin age disability ancestry creed marital status sexual orientation or Veteran or military status genetic information or any other basis prohibited by local state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including but not limited to employment advancement assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

The salary range for this position in the US is $110k-120k

A candidates salary offer is determined by various factors including but not limited to relevant work experience knowledge skills abilities education certifications licenses and location.

BGIS offers a comprehensive benefits package including medical dental vision prescription coverage health savings account flexible spending account (both healthcare and dependent) 401(k) with a Company match Paid Time Off paid company holidays short term and long-term disability life insurance employee assistance program tuition reimbursement paid parental leave gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

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