Senior Security Technical Account Manager

Indianapolis, IN - USA

Monthly Salary: $ 122280 - 146736

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including Vimeo Pinterest The New York Times and GitHub.

Were building a more trustworthy Internet. Come join us.

Senior Security Technical Account Manager

Posting Open Date: 1/12/26

Anticipated Posting Close Date*: 3/12/26

*Job posting may close early due to the volume of applicants.

Security Technical Account Manager

Fastly is looking for a Senior Technical Account Manager focused on Fastly Security products in North America. Our Senior Technical Account Managers deliver strategic technical initiatives for our customers in coordination with our Security Solutions teams. As a TAM you will be collaborating with Product Management Engineering Support and Security Research teams to help some of our biggest clients.

What Youll Do:

Serve as the primary security point of contact and trusted advisor for a portfolio of strategic enterprise customers supporting their security goals and strengthening long-term partnerships between customers and Fastly.
Build deep relationships with customer security engineering and leadership teams acting as a technical and strategic security advisor at both tactical and executive levels.
Provide tailored security recommendations aligned to each customers infrastructure application architecture and business requirements ensuring effective adoption and optimization of Fastlys security solutions.
Act as the voice of the customer internally advocating for customer needs priorities and feedback with Product Engineering Support CSOC Sales and Leadership teams.
Collaborate cross-functionally to drive resolution of complex security issues escalations and investigations ensuring clear communication and timely outcomes.
Identify opportunities to improve customer experience and team efficiency by driving internal process improvements automation and tooling enhancements.
Design and deliver security workshops technical deep dives and enablement sessions tailored to customer needs and threat landscapes.
Contribute to internal initiatives such as professional services engagements security programs or special projects as assigned.
Coach and mentor junior team members supporting onboarding skill development and knowledge sharing across the team.
Help create maintain and improve internal documentation playbooks and best practices to scale the Security TAM function effectively.

What Were Looking For:

8 years in customer-facing technical roles (TAM Sales Engineering Support or Professional Services) supporting enterprise customers ideally in cloud CDN or application security environments
Strong expertise in application and web security including WAFs bot mitigation DDoS protection OWASP Top 10 and API security
Solid understanding of the internet and application fundamentals including HTTP/HTTPS DNS TLS BGP and modern application architectures
Proven ability to move from reactive support to proactive security guidance improving customer security posture and long-term outcomes
Trusted advisor mindset with strong customer empathy capable of engaging both technical teams and executive stakeholders
Familiarity with scripting or automation (e.g. Python Go or similar) to improve workflows and efficiency is a plus

Excellent written and verbal communication skills; proficiency in English requiredWillingness to travel occasionally for customer engagements

Well be super impressed if you have experience in any of these:

Previous experience in CDN security web performance cloud environmentsExperience working with cloud-native and distributed systems including containers (Docker) Kubernetes and microservicesProficiency with Configuration Management and IaC tools to automate security deploymentsExperience with AWS Azure or Google Cloud

Work Hours:

This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is a remote role and open to candidates residing in the US.

This position may require travel as required by your role or requested by your manager.

Salary:

The estimated salary range for this position is $122280 to $146736.

Starting salary may vary based on permissible non-discriminatory factors such as experience skills qualifications and location.

This role may be eligible to participate in Fastlys equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings

We offer a comprehensive benefits package including medical dental and vision insurance. Family planning mental health support along with Employee Assistance Program Insurance (Life Disability and Accident) a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026 we offer 12 paid local holidays 12 paid company wellness days.

Why Fastly

We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number of open source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastlys home-base is in San Francisco but we have multiple offices and employees sprinkled around the globe. As a new hire you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly participate in hands-on learning opportunities and immerse yourself in our culture firsthand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.

Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .

Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see our privacy notice for job applicants.

Required Experience:

Manager