Senior Associate, Card Product Small Business

JPMorganChase

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profile Job Location:

Wilmington, DE - USA

profile Monthly Salary: $ 99750 - 150000
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

As a Senior Product Associate in our Small Business team you will be responsible for development and management of innovative value-add benefits that enhance our customers experience. As the voice of the Small Business customer this person is responsible for end-to-end product managementfrom concept to launch. You will work closely with cross-functional teams including engineering design customer service marketing and sales to ensure the successful delivery of new solutions that drive customer value and help achieve business growth.

Job Responsibilities

Develop and execute product strategies that align with Small Business Cards vision and goals.

Conduct market research and analyze customer feedback to identify opportunities for enhancements and new offerings.

Lead product development initiatives from concept to launch ensuring timely delivery and high-quality standards.

Define new features gather requirements and create user stories for back-end and front-end services.

Define and monitor performance identify enhancements and create remediation plans.

Communicate product vision and updates to internal teams and external partners.

Manage product backlog ensure agile metrics and support production issue resolution and prioritization.

Stay informed about industry trends and competitor activities to maintain a competitive edge.

Collaborate with cross-functional partners to ensure a strong risk and controls environment.

Required qualifications capabilities and skills

Minimum 5 years of experience in financial services digital product management or Agile software development.

Passion for understanding customer needs and building digital products.

Ability to think strategically and connect details to the bigger picture.

Proven success in collaborating and influencing decisions with multiple stakeholders.

Proven track record of managing risk and controls.

Preferred qualifications capabilities and skills

Experience in the finance industry including card digital wallets and/or e-commerce.

Strong knowledge of APIs open banking and engineering practices.

Masters degree in computer science Business Management or a related field.




Required Experience:

Senior IC

DescriptionAs a Senior Product Associate in our Small Business team you will be responsible for development and management of innovative value-add benefits that enhance our customers experience. As the voice of the Small Business customer this person is responsible for end-to-end product managementf...
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Key Skills

  • SQL
  • Financial Services
  • Intake Experience
  • Power BI
  • R
  • Pivot tables
  • Tableau
  • Usability
  • Quantitative Analysis
  • Financial Analysis
  • Exercise Planning
  • SAS

About Company

Company Logo

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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