Business Application Support Engineer Intern

Birmingham, MI - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Business Application Support Engineer Intern

Motion Industries a leading industrial distribution company is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL IT service management and application supportworking alongside seasoned engineers who ensure seamless business operations every day.
Jump in gain real-world experience and accelerate your IT career to new heights!

This position will be based in Birmingham AL. Interns will be onsite at the Birmingham headquarters.

Responsibilities

Participate and gain understanding of application support processes.
Engage in stakeholder communication. Identify and escalate technical bottlenecks to the appropriate teams.
Support the resolution of application incidents working to meet service level agreements.
Use ITSM tools such as ServiceNow.
Use GenAI tools to perform application/code troubleshooting testing and monitoring.
Assist with the creation and maintenance of user guides and support documentation.
Work on small enhancements or minor application fixes as part of learning exercises.
Use low/no code platforms to automate processes and standardize technology solutions.
Shadow and learn from senior support engineers in deploying maintaining and managing applications.

Qualifications & Experience

Working on a BS degree computer science Information Technology or a related field.
Basic understanding or coursework related to IT software applications or supply chain processes is a plus.
Interest in learning application support and IT service management practices.
Good problem-solving skills with a willingness to learn and adapt.
Basic knowledge of scripting SQL or programming languages is a plus but not mandatory.
Strong communication skills.

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.

Required Experience:

Intern

Business Application Support Engineer InternMotion Industries a leading industrial distribution company is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL IT servi...