Talent and Learning Expert IV

Working in this role you will be responsible for shaping the future of Retail learning at ING setting the standard for a digital learning experience and aligning across a complex stakeholder group to deliver a consistent best-in-class experience at Enterprise level.
You will be working closely with the Global Retail Academy Lead a senior leader learning steerco leads of 10 global (business) Academies CPS learning team all country and domain experts and learning teams. Also you will work independently with full end-to-end ownership of your projects.
In this role youll get to:

• Own the design and development of a significantly upgraded ING digital learning experience- a key enabler to effective business-driven upskilling and reskilling. Implement in the new global Retail Academy; including delivering learning design standards brand alignment user interface consistent evaluation framework data infrastructure and reporting.

• Develop and maintain a clear and up-to-date curriculum/portfolio including clear access to and communication in the appropriate learning technology. Manage the content design development and/or curation process in line with quality standards coordinating work of stakeholders involved

• Steer the implementation of global learning technology stack. Define business requirements for new technology and advise on technical requirements including complex data infrastructure to drive more personalised learning experience and integration with talent management performance management and career development. Effectively manage vendor relationships to ensure value for money

• Ensure full adoption of new learning standards and fully optimised new learning investments including owning designing and delivering tailored upskilling programs. Accountable for digital learning reporting data analysis and evaluation to steer interventions and provide clear relevant insights on results.

• Provide specialist learning advice across domains countries & academies leveraging global frameworks and standards assessing & resolving complex or contentious queries and issues and enabling others to take appropriate actions.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself. Essential for the role are:

• 5 years of experience in digital learning & development ideally in a corporate matrix organization environment

• Instructional design skills / proven experience in design and development of blended learning programs

• Experience with enterprise level learning solutions skills models and their practical application and industry leading learning platforms technologies tools.

• Preferably experience in the banking industry or retail

• Strong analytical skills and proven experience in visualizing data and making data driven decisions

• Strong project management skills; proven experience creating impact via company-wide projects across global locations.

• Fluent in English (both verbally and written) C1 level

Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward

Discover what we do and what we can offer you.

Questions
Contact the recruiter attached to the advertisement. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.