Senior Software Engineer Product Training
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Role Summary
This role serves as a solution and training specialist for Chromeleon software in China supporting pharmaceutical QC users by identifying customer pain points defining customization needs and delivering structured training programs.
The position plays a key role in driving software adoption improving laboratory efficiency and maximizing the value of Chromeleon within customer QC environments.
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Key Responsibilities
1. Customer Requirement Identification and Solution Definition
Engage with pharmaceutical QC laboratories to understand real-world challenges
Identify gaps in automation reporting compliance and operational efficiency
Translate customer needs into structured customization or training requirements
Collaborate with internal technical teams to support implementation
2. Chromeleon Software Training (Core Responsibility)
Deliver structured training programs covering:
o Chromeleon basic and advanced usage
o QC workflows and best practices
o Usage of customized reports and automation features
Adapt training content to different user levels
Support frequent on-site customer visits and training sessions
3. Solution Promotion and Internal Collaboration
Convert successful customer cases into standardized solutions or training materials
Support internal sales application and service teams
Participate in technical seminars or customer workshops when required
4. Continuous Learning and Tool Adoption
Continuously update knowledge of Chromeleon and industry trends
Proactively adopt AI and digital tools to improve training effectiveness and efficiency
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Qualifications
Required
Bachelors degree or above in Analytical Chemistry Pharmaceutical Engineering Life Sciences or related fields
Minimum 3 years of experience with HPLC or Chromeleon software
Strong understanding of pharmaceutical QC laboratory workflows
Excellent communication and presentation skills
Ability to work independently with strong teamwork capability
Willingness to travel frequently
Hands-on experience using AI tools to improve productivityPreferred
Experience in technical or customer training
Experience in software implementation or workflow optimization projects
Knowledge of data integrity or regulatory requirements
Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- AWS
- Data Structures
- Software Development
- Java
- Distributed Systems
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
