Director Cocktail Services
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Director of Cocktail Services leads casino cocktail service operations within a 24-hour gaming environment. This role oversees a large-scale team of cocktail servers and managers ensuring exceptional complimentary beverage service while meeting guest satisfaction service and operational goals.
Key Responsibilities
- Lead and manage a large-scale team of 200 team members
- Oversee hiring training scheduling and performance management
- Manage labor and staffing for a 24-hour operation
- Uphold and continuously improve service standards beverage service.
- Ensure compliance with alcohol service laws and company policies
- Maintain strong floor presence and cross-department collaboration
- Partner with Beverage Gaming Operations Human Resources Security and Compliance teams to support seamless operations.
- Strong leadership communication and organizational skills.
- Monitor guest feedback service scores and operational metrics; implement action plans to drive continuous improvement.
Qualifications :
- 3 years as a Beverage Manager or Assistant Beverage Manage preferably in a casino resort or a 24-hour high-volume hospitality environment.
- Experience leading large multi-shift teams
- Strong scheduling labor planning and operational skills
- Proven ability to meet guest service and performance goals
- Knowledge of responsible alcohol service and SNHD regulatory compliance.
Work Environment
- 24-hour casino gaming floor
- Nights weekends and holidays required
Additional Information :
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- CCNP
- Children Activity
- Corporate Paralegal
- Graphic Designing
- Advertising
- Import & Export
About Company
Wynn Resorts, Limited is traded on the Nasdaq Global Select Market under the ticker symbol WYNN and is part of the S&P 500 Index. Wynn Resorts owns and operates Wynn Las Vegas, Encore Boston Harbor, Wynn Macau and Wynn Palace, Cotai. Wynn Resorts holds more Forbes Travel Guide Five S ... View more
