Security Operations Analyst

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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Position Overview

As a Security Operations Analyst you will support the day-to-day work of the Security Operations team by helping monitor analyze and respond to security this role youll work with security tools and policies contribute to change management activities and assist with incident response collaborate closely with experienced team members follow established processes and help document and continuously improve how the team operates. This position also includes participating in an on-call rotation ensuring security incidents are handled promptly even outside regular business hours.

Key Responsibilities:

• Actively monitor and respond to security alerts from tools such as SIEM EDR CNAP and other security platforms.
• Analyze security alerts to identify true positives and document tuning opportunities to reduce false positives.
• Support change management processes reviewing firewall ACLs critical system configuration changes and other security-related requests to reduce risk and impact.
• Process web filtering and USB exception requests and ensure alignment with organizational policies.
• Manage security platforms including EDR Web Filtering CSPM and vulnerability scanning maintaining policies profiles and configurations.
• Configure and run network and endpoint vulnerability scans collaborating with technical teams to mitigate risks through patching and configuration changes.
• Contribute to security tooling policies and process improvements to mature defense controls and support business-as-usual operations.
• Assist in initiating and coordinating end-to-end incident response activities as needed.
• Maintain accurate documentation of incidents alerts changes and tool configurations for compliance purposes.

Qualifications:

• 2 4 years of experience in security operations SOC or incident response roles.
• Hands-on experience with SIEM EDR CSPM vulnerability scanning and web filtering solutions.
• Familiarity with firewall rules change management and critical system configurations.
• Strong analytical problem-solving and documentation skills.
• Ability to collaborate with technical teams to remediate vulnerabilities and security gaps.
• Security certifications (e.g. Security CySA or equivalent) preferred.

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What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

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