Service Manager
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Job Location:
Sioux Falls, SD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Service Manager is a key member of our Management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Service department covering shop and field developing our service business ensuring satisfied customers and promoting our products and services.
Job Duties
- Take all necessary steps to assure customer satisfaction
- Recruit hire motivate and maintain the highest quality staff
- Take an active role in company sales
- Monitor Service Department performance with key metrics including revenue profitability and efficiency
- Assure compliance with safety goals
- Accurately quote services
- Manage work order system and service invoicing
- Communicate policies procedures and branch goals to employees
- Uphold our promise to our customers of Pride in Service
Desired Skills:
- Excellent interpersonal leadership and communication skills
- Good understanding of mechanical components and associated repair
- Clear understanding of customer service sales and marketing
- Knowledge of profit and loss statements and how to use them to manage a business unit
- A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan
- Experience with 5S Lean principles
- Previous experience as a service manager
Requirements
- Excellent communication skills
- Ability to manage employees and processes
- Salary plus commission
- Competitive Wages Be paid your worth!
- Uniforms -fully supplied including cleaning!
- Tool program -available
- Tuition assistance -for educational and ongoing career growth
- Health dental and vision coverage -begins onthefirst day of the following month.
- Paid Time Off -(PTO) starts accruing day one of your full-time employment.
- Holidays -6 Holidays and 2 Floating Holidays per year
- 401(K)-with company matching.
- Long Term Disability-Supplied
- Short Term Disability-Supplied
- Life Insurance-Supplied
- Healthiest You-Virtual Health Care paid
- PPE Reimbursement-Safety Glasses and Safety Boot Reimbursement
- Pet InsuranceWe care about our furry friends!
- Employee Discounts -available on products and services
- Paid Employee Assistance Program -Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
- Paid Health and Well-being screening -for employees and their spouse
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
