Director of Quality and Education
Location: Nashville TN
Status: Full Time
Are you ready to lead quality and education initiatives where your work truly matters We are seeking a Director of Quality and Education whose leadership will directly impact clinicians patients and their loved ones throughout the Middle Tennessee healthcare market. If you are passionate about driving quality outcomes regulatory excellence and meaningful education programsand want to see the real-world results of your effortswe would love to connect with you!SUMMARY The Director of Quality and Education provides direction oversight and integration of the organizations Quality Regulatory and Educational programs. This role directs the development and execution of Alives Quality Assessment and Performance Improvement (QAPI) program ensures regulatory compliance with all local state and federal standards and advances organizational learning through comprehensive education and training initiatives. This position fosters a culture of excellence accountability and continuous improvement by aligning quality outcomes with innovative education programs for staff students providers patients and families. The Director collaborates across departments to ensure compliance support survey readiness enhance professional development and drive evidence-based care delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Quality & Regulatory Leadership
- Lead the organizations QAPI program including planning implementation monitoring and reporting
- Ensure compliance with all applicable regulations and accreditation standards (CMS OIG TJC HIPAA state/federal).
- Direct regulatory readiness audits corrective action plans and survey follow-up.
- Facilitate Root Cause Analysis (RCA) Failure Mode Effects Analysis (FMEA) and other performance improvement activities.
- Oversee service recovery monitoring infection prevention practices and family satisfaction survey processes.
- Partner with IT leadership to optimize data systems supporting quality reporting and outcomes measurement.
Education Training Leadership
- Design implement and oversee onboarding continuing education and professional development programs.
- Ensure educational programs meet accreditation requirements for continuing education credits.
- Expand the reach and reputation of Alive through innovative training strategies and community education.
- Provide direct teaching presentations and mentorship as appropriate.
- Assess training needs organization-wide and develop regulatory compliance education tools and resources.
Collaboration Organizational Development
- Partner with executive leadership to set strategic goals for quality and education.
- Support a culture of compliance continuous learning and interdisciplinary collaboration.
- Develop productive relationships with internal teams regulators accrediting bodies and external educational partners.
- Other duties as assigned
Requirements
EDUCATION and/or EXPERIENCE
- Active RN license required.
- Bachelors degree required; Masters degree preferred.
- 3-5 years hospice and palliative care experience required.
- CPHQ (Certified Professional in Healthcare Quality) preferred.
- Minimum of 5 years leadership experience in healthcare quality compliance or education.
- Demonstrated success in curriculum development program administration and performance improvemen
CERTIFICATES LICENSES REGISTRATIONS
Active RN license in the State of Tennessee.
Current drivers license and automobile insurance as required by state law
Required Experience:
Director
Director of Quality and EducationLocation: Nashville TNStatus: Full TimeAre you ready to lead quality and education initiatives where your work truly matters We are seeking a Director of Quality and Education whose leadership will directly impact clinicians patients and their loved ones throughout t...
Director of Quality and Education
Location: Nashville TN
Status: Full Time
Are you ready to lead quality and education initiatives where your work truly matters We are seeking a Director of Quality and Education whose leadership will directly impact clinicians patients and their loved ones throughout the Middle Tennessee healthcare market. If you are passionate about driving quality outcomes regulatory excellence and meaningful education programsand want to see the real-world results of your effortswe would love to connect with you!SUMMARY The Director of Quality and Education provides direction oversight and integration of the organizations Quality Regulatory and Educational programs. This role directs the development and execution of Alives Quality Assessment and Performance Improvement (QAPI) program ensures regulatory compliance with all local state and federal standards and advances organizational learning through comprehensive education and training initiatives. This position fosters a culture of excellence accountability and continuous improvement by aligning quality outcomes with innovative education programs for staff students providers patients and families. The Director collaborates across departments to ensure compliance support survey readiness enhance professional development and drive evidence-based care delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Quality & Regulatory Leadership
- Lead the organizations QAPI program including planning implementation monitoring and reporting
- Ensure compliance with all applicable regulations and accreditation standards (CMS OIG TJC HIPAA state/federal).
- Direct regulatory readiness audits corrective action plans and survey follow-up.
- Facilitate Root Cause Analysis (RCA) Failure Mode Effects Analysis (FMEA) and other performance improvement activities.
- Oversee service recovery monitoring infection prevention practices and family satisfaction survey processes.
- Partner with IT leadership to optimize data systems supporting quality reporting and outcomes measurement.
Education Training Leadership
- Design implement and oversee onboarding continuing education and professional development programs.
- Ensure educational programs meet accreditation requirements for continuing education credits.
- Expand the reach and reputation of Alive through innovative training strategies and community education.
- Provide direct teaching presentations and mentorship as appropriate.
- Assess training needs organization-wide and develop regulatory compliance education tools and resources.
Collaboration Organizational Development
- Partner with executive leadership to set strategic goals for quality and education.
- Support a culture of compliance continuous learning and interdisciplinary collaboration.
- Develop productive relationships with internal teams regulators accrediting bodies and external educational partners.
- Other duties as assigned
Requirements
EDUCATION and/or EXPERIENCE
- Active RN license required.
- Bachelors degree required; Masters degree preferred.
- 3-5 years hospice and palliative care experience required.
- CPHQ (Certified Professional in Healthcare Quality) preferred.
- Minimum of 5 years leadership experience in healthcare quality compliance or education.
- Demonstrated success in curriculum development program administration and performance improvemen
CERTIFICATES LICENSES REGISTRATIONS
Active RN license in the State of Tennessee.
Current drivers license and automobile insurance as required by state law
Required Experience:
Director
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