Automotive Service Advisor
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Job Location:
Colonie, NY - USA
Monthly Salary:
$ 50000 - 85000
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
DePaula Mazda is seeking a customer service professional to join our team as a Service Advisor. Service Advisors act as the point of communication between technicians and our customers and are often the first point of contact for the customer upon arrival.
Responsibilities:
Greet customers and answer incoming calls for service
Assign vehicles to technicians
Complete estimates and obtain authorization for work to be completed
Order parts
Complete final invoice and present the invoice to the customer ensuring customer satisfaction
Monitor pending work and communicate with various departments and customers as needed
What We Offer:
Weekly pay and monthly commission
Promotion opportunitiesfrom within
HealthVision and Dental Insurance
Life Insurance
401(k)with employer contribution
Sick &Vacation PTO
Professional Training
Employee Discounts
Qualifications:
Previous automotive experience is required
Valid drivers license in good standing
Computer-literacy and willingness to learn new programs
Exceptional customer service skills
Strong interpersonal and communication skills in-person and over the phone
Experience using Microsoft Office
Reynolds & Reynolds or Ignite experience is preferred
Expected Annual Earnings:
$50000 - $85000
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
DePaula Mazda is looking for a swap/dealer trade driver. This is a part time position, as the employee will only be called when needed. Starting pay is $16.20/...
