Queen's University Residences Summer Student Technician (casual)

COVID 19 On-Campus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Come work with us!

Applicant Guidance & Information

At Queens we are committed to helping people achieve their best. Whether you are beginning your career at Queens or seeking your next opportunity we are here to support you. Visit our Applicant Resources for guidance on applying showcasing your skills and experience and preparing for interviews.

Disclaimer: As part of the application process at Queens University our recruitment system uses Artificial Intelligence (AI) as defined under the Ontario Employment Standards Act to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

The H&A team manages close to 5000 student beds in 18 residence buildings as well as Community Housing our off-campus rental apartment and housing properties three dining halls numerous retail foodservice locations on campus the Donald Gordon Hotel and Conference Centre the University Club and Event Services. Residence buildings also provide temporary accommodations for the summer conference events and tourism market. Revenue and services from these units support vital student life programs and contribute to the Universitys learning environment.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Job Description

Working under the supervision and direction of H&A Information Technology Services the Summer Technician will be part of a team responsible for testing all residences connections to the Queens Housing and Ancillary Services Department.

Duties and Responsibilities
Verify Telecom and Residence central records concerning ResNet and ResTel
Report and replace faulty/damaged phone equipment
Report and repair damaged data/voice circuits and outlets
Install and upgrade various hardware and software
Record and document work and procedures

Qualifications
Detail oriented motivated individual with good verbal and written communication skills
Adept at researching and troubleshooting both hardware and software computer issues
Good computer software knowledge and troubleshooting skills
Good knowledge of phone and networking protocols and terminology
Good knowledge of desktop hardware technologies
An aptitude for helping others
Strong organizational and time management skills
Ability to work independently and in a team environment both efficiently and courteously as there is interaction with staff members and the public

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .