About the role
We are looking for German-speaking Customer Support Representatives to join an international team. You will provide high-quality support and ensure an excellent customer experience for German-speaking clients.
Responsibilities
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Provide customer support in German via phone email and chat
-
Assist customers with inquiries troubleshooting and account-related questions
-
Ensure high levels of customer satisfaction
-
Accurately document customer interactions in internal systems
-
Escalate complex cases when required
Requirements
-
Native or fluent German (C1/C2 level)
-
Good level of English (B2 or higher)
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
Ability to work on-site
-
Previous Customer Support experience is a plus but not required
What we offer
-
Competitive salary package
-
Relocation support (if applicable)
-
International and multicultural working environment
-
Training and career development opportunities
About the role We are looking for German-speaking Customer Support Representatives to join an international team. You will provide high-quality support and ensure an excellent customer experience for German-speaking clients. Responsibilities Provide customer support in German via phone email and c...
About the role
We are looking for German-speaking Customer Support Representatives to join an international team. You will provide high-quality support and ensure an excellent customer experience for German-speaking clients.
Responsibilities
-
Provide customer support in German via phone email and chat
-
Assist customers with inquiries troubleshooting and account-related questions
-
Ensure high levels of customer satisfaction
-
Accurately document customer interactions in internal systems
-
Escalate complex cases when required
Requirements
-
Native or fluent German (C1/C2 level)
-
Good level of English (B2 or higher)
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
Ability to work on-site
-
Previous Customer Support experience is a plus but not required
What we offer
-
Competitive salary package
-
Relocation support (if applicable)
-
International and multicultural working environment
-
Training and career development opportunities
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