German-Speaking Customer Service Representative

Thessaloníki - Greece

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:
Youll be part of a team thats reshaping customer support in the consumer electronics space. From day one youll gain access to modern tools a supportive network and opportunities to grow professionally within a company that values diversity well-being and innovation.

Responsibilities:

Respond to customer inquiries via email chat and phone with professionalism and care.
Provide guidance on product usage troubleshooting and general service support.
Manage customer concerns efficiently identifying issues and offering creative solutions.
Follow up on requests to ensure smooth resolution and positive experiences.
Assist with order processing returns exchanges and other service requests.

Requirements:

German C2 level (native or near-native fluency)
English C1 level (advanced fluency)
Previous customer service experience is a plus.
Excellent interpersonal and active listening skills.
Comfortable using digital tools and platforms for communication and task management.

Perks & Bonuses:

Performance-based bonuses and recognition programs.
Referral incentives for bringing talented colleagues or friends.
Full training and ongoing professional development.
Opportunities for career growth within the team.
Flexible work arrangements with remote options.
Modern work environment with relaxing break areas (for office visits).
Supportive inclusive and engaging culture with team events.
Access to learning resources and optional language courses.

Why Join Us:
Are you ready to join a globally-oriented team that prioritizes exceptional customer service and fosters a vibrant diverse work culture If youre passionate about problem-solving enjoy connecting with people and possess strong language skills this role is designed for you.

Job Summary: Youll be part of a team thats reshaping customer support in the consumer electronics space. From day one youll gain access to modern tools a supportive network and opportunities to grow professionally within a company that values diversity well-being and innovation. Responsibilities:Res...