Technical & Commercial Enablement Manager – Payments

Job Title: Technical & Commercial Enablement Manager Payments

Term: 6 - 12 months

Location: Riyadh KSA

Division: Cards & Digital Payments

Reports to: TBC

PURPOSE OF THE PROJECT

We are seeking an experienced Technical and Commercial Enablement Manager to drive the successful launch adoption and revenue growth of advanced digital payments and funds movement solutions. This role will lead technical enablement alongside sales acceleration ensuring products are market-ready commercially compelling and fully operational.

The role requires strong expertise in payment products API-based integrations and cross-functional delivery with the ability to translate technical capabilities into clear commercial value propositions. The successful candidate will work closely with internal stakeholders across Product Technology Operations Risk Compliance Marketing and Customer Support as well as external partners to align delivery with go-to-market objectives.

This position is ideal for a commercially minded payments professional who can own end-to-end enablement accelerate client adoption and support sustainable revenue growth.

Core Responsibilities and Accountabilities:

• Lead the end-to-end delivery and enablement of account-based and real-time payment solutions spanning business requirements technical integration risk governance and commercial launch.
• Own program and project management across multiple concurrent workstreams defining scope milestones dependencies risks and success metrics while ensuring timely and high-quality delivery.
• Drive cross-functional stakeholder alignment across Product Technology Operations Risk Fraud AML Cybersecurity Compliance Marketing and Customer Support acting as the central point of coordination.
• Prepare and manage key business and governance documentation including business requirements due diligence papers risk assessments and program submissions ensuring regulatory and internal policy compliance.
• Lead technical enablement activities partnering with internal IT teams vendors and external solution architects to deliver API-based integrations validate solution designs and oversee testing and go-live readiness.
• Define and maintain the technical and delivery roadmap including prerequisites testing strategies implementation timelines and production launch criteria.
• Ensure operational readiness by documenting customer journeys operational processes and support models aligned to platform and network standards.
• Lead go-to-market planning and commercial launch ensuring alignment between technical readiness and sales marketing operations and customer support execution.
• Develop and deliver sales and frontline enablement materials supporting internal teams with clear value propositions FAQs and operational playbooks.
• Manage post-launch performance monitoring leveraging transaction dashboards and KPIs to track adoption approval rates and service stability.
• Own the sales acceleration and growth program for live payment services including strategy definition campaign planning business case development execution oversight and performance optimization.
• Measure and report commercial outcomes including campaign ROI usage growth and customer engagement providing insights and recommendations to drive continuous improvement.

Knowledge and Experience:

• Proven experience in payments card schemes fintech or banking.
• Hands-on experience executing technical implementations for card or non-card programs ideally in the GCC region from inception to launch.
• Strong project management skills particularly for technical product implementation.
• Familiarity with real-time payments remittance solutions and API-based integrations.
• Experience in designing and executing marketing sales enablement or go-to-market campaigns.
• Demonstrated ability to collaborate effectively with cross-functional stakeholders across all organizational levels.
• Excellent communication analytical and documentation skills.
• Self-motivated with the ability to work independently manage multiple workstreams and deliver results.

Mandatory Skills:

• 8-10 years experience within Banking Payment & Card solutions or the FinTech industry.
• Ability to manage multiple concurrent workstreams define scope track milestones manage risks and deliver high-quality outcomes on time.
• Strong understanding of account-based and real-time payment solutions API integrations technical enablement and solution validation.
• Ability to coordinate and align multiple internal and external stakeholders across Product IT Operations Risk Fraud Compliance Marketing and Customer Support.
• Capability to lead commercial launches sales enablement campaign planning and monitor adoption to drive revenue growth and market penetration.
• Competence in preparing business requirements governance documentation dashboards KPIs and post-launch reports to support decision-making and continuous improvement.

Preferred Skills:

• Strong understanding of payment systems digital platforms APIs system workflows security basics and industry technologies.
• An understanding of regional regulations across financial services or payment networks.
• Excellent communication skills (written verbal and presentation) in English; proficiency in Arabic is an advantage.