Operations Manager
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Job Location:
Cleveland, TN - USA
Monthly Salary:
$ 70000 - 85000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Opening: Operations Manager
Location:Cleveland OH
Company:Evergreen Business Services (EBS)
Annual Salary:$70000 - $85000
Benefits:Medical Dental Vision Life Guardian Supplemental Insurance
Retirement:401k
Paid Time Off - Personal Day
Holidays
Residence:Must live in NE Ohio or be willing to relocate upon hire
Apply: Overview:
Evergreen Cooperative Laundry (ECL) is the only employee-owned commercial laundry company in the United States. We provide mission-critical laundry and linen services to hospitals and nursing homessupporting high-quality patient care while building long-term wealth and careers for our employee-owners.
As part of the Evergreen Cooperative Corporation ECL exists to strengthen the Cleveland economy by creating stable jobs sharing profits with employees and investing in people systems and community. When you join ECL youre not just managing operationsyoure helping people build ownership skills and opportunity.
Position Overview:
The Operations Manager is a senior leadership role responsible for overseeing all aspects of plant operations including production transportation maintenance safety and people development. This role blends hands-on operational leadership with strategic planning financial stewardship and continuous improvement.
The Operations Manager drives performance today while building the systems processes and teams that will support growth over the next 12 years. This is an ideal role for a leader who thrives in a fast-paced mission-driven environment and enjoys developing both people and operations.
Essential Duties:
Plant & Operations Leadership
Direct and oversee all plant operations including production transportation/logistics maintenance safety and equipment utilization
Directly Supervise the Production Manager and Transportation Manager
Ensure efficient receiving processing and distribution of laundry and linens
Develop Initiate and Maintain standard operating procedures and productivity standards
Oversee plant layout staffing plans and operational resource allocation
Ensure proper care preventive maintenance and safe operation of all equipment
Prepare and review daily weekly and periodic operational reports
People Leadership & Development
Build lead and develop high-performing teams through training coaching and performance management
Actively recruit onboard and develop talent; assist HR with hiring evaluations and corrective actions as needed
Foster a respectful inclusive and harassment-free workplace with strong employee morale
Clearly communicate expectations goals and business priorities at all levels
Continuous Improvement & Change Management
Plan and execute operational projects of low to moderate complexity
Lead and support change initiatives partnering with the leadership team to ensure adoption and sustainability
Identify opportunities for process improvement waste reduction and cost control
Drive plant improvements and operational efficiencies
Financial & Business Accountability
Support budgeting forecasting and cost management initiatives
Participate in vendor negotiations and purchasing decisions
Apply business and industry insights to improve operational and financial performance
Practice and promote Open Book Management helping employees understand how their work impacts the business
Safety Compliance & Quality
Insist daily on a safe healthy and compliant work environment
Train employees on safety practices and ensure adherence to policies and procedures at all times
Knowledge of monitor and ensure compliance with all regulatory requirements impacting operations
Champion a culture of safety accountability and continuous learning
Leadership Expectations
Demonstrates strong business insight and shares knowledge across the organization
Communicates with clarity confidence and integrityeven when delivering difficult messages
Coaches and mentors employees to grow skills confidence and ownership mindset
Leads with courage accountability and respect
Models Evergreens mission values and cooperative culture
Displays a professional and personable bearing at all times and requires the same of all leaders
Responsible for other duties as assigned
Supervision: Works under the direct supervision of the General Manager.
Required Skills and Abilities:
Ability to lead effectively in a fast-paced constantly evolving environment - must be agile in adapting
Strong organizational prioritization and multitasking skills
Excellent communication and interpersonal skills
Demonstrated initiative flexibility and problem-solving ability
Proficiency with Microsoft Office (Word Excel Outlook) and other industry software packages
Ability to work weekends holidays and variable hours as needed
Work Experience: Minimum of 5 years of supervisory or management experience preferably in laundry operations manufacturing distribution or a similar industrial environment.
Education: High School Diploma or equivalent required.
Higher education is desirable but not required.
Working Conditions:
Ability to stoop kneel bend and reach for extended periods
Ability to walk and stand for long durations
Ability to lift up to 25 pounds occasionally
Regular reliable attendance required
Work hours will occasionally exceed 40 hours per week and may include weekends and holidays
Collaborative team-oriented environment consistently lead by your initiative and direction
Why join Evergreen Cooperative Laundry
Employee Ownership: Build equity and long-term wealth as an owner (ECL is 80% owned by its employees)
Mission-Driven Work: Support vital healthcare operations while strengthening the local community
Leadership Impact: Shape systems develop people and drive real change
Stability & Growth: Join a growing organization investing in people and infrastructure
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
