Process Automation Business Analyst

London - UK

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Join Luzern eCommerce: Powering the Worlds Most Ambitious Brands

Step into the world of limitless possibilities with Luzern eCommerce where weve been redefining online retail since 2003. We partner with global icons like On Running Wella Nestlé Mattel Panasonic HTC and Philips to accelerate growth maximize margins and deliver exceptional customer experiences across Amazon top marketplaces branded webstores and social platforms.

Backed by significant investment were on a mission to dominate the global eCommerce space. With our award-winning team cutting-edge AI enabled Channel Optimizer platform and bold strategies were not just keeping up with the future of retailwere creating it.

Be part of one of the fastest-growing tech sectors where youll innovate collaborate and thrive in a business that values your individuality and ambition. Join Luzern eCommerce and be part of the next big chapter in retail history

About the Role

A hybrid Business Analyst and Automation Developer role focused on process optimisation automation delivery. The role blends business-facing discovery and process design (workshops mapping requirements) with hands-on automation build and support (UiPath integrations performance tracking). The candidate will simplify complex workflows design scalable automation-first processes and deliver end-to-end automations with measurable business impact

Tasks

What Youll Be Doing

Partner with business SMEs to analyse and simplify complex processes proposing scalable solution approaches and ensuring scalability is embedded into process and automation design from the outset.
Analyze workflows to identify friction and design Automation-first processes and Do It For Me (DIFM) capabilities. Move from vision to proof establishing new standardized operational procedures.
Facilitate workshops to identify automation candidates and quantify benefits (time saved error reduction cost efficiency).
Translate business needs into clear functional and non-functional requirements.
Document AS-IS and TO-BE processes using BPMN flow diagrams or similar tools.
Create detailed Process Design Documents (PDDs) and Solution Design Documents (SDDs) for UiPath delivery.
Analyse design and develop automation solutions that simplify workflows remove repetitive manual steps and support scalable standardised ways of working.
Act as the primary liaison between business stakeholders and technical teams ensuring end-to-end delivery and adoption.
Build Automation workflows using best practices (reusability exception handling logging and maintainability).
Support automation delivery with clarifications edge cases and exception handling logic.
Track benefits realisation automation performance and ongoing improvement opportunities.

Requirements

What You Bring to the Role

3-5 years experience as a Business Analyst (process improvement / automation-focused).
Proven hands-on UiPath RPA development experience.
Strong requirements gathering and documentation skills (BRDs PDDs user stories).
Experience working in Agile / hybrid delivery environments.
Excellent stakeholder management and communication skills.
Knowledge of APIs and integration concepts (authentication basics endpoints payloads data mapping).
Ability to quantify benefits and track automation value delivery.

Benefits

What We Offer

Competitive Compensation: Attractive salary package with benefits.
Work-Life Balance: Competitive annual leave and flexible working arrangements.
Growth Opportunities: Access to learning and development programs to enhance your and Environment: A fun inclusive and collaborative workplace.

Join Luzern eCommerce: Powering the Worlds Most Ambitious BrandsStep into the world of limitless possibilities with Luzern eCommerce where weve been redefining online retail since 2003. We partner with global icons like On Running Wella Nestlé Mattel Panasonic HTC and Philips to accelerate growth ma...