O2I Revenue Assurance Senior Specialist

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Meet your team

The Order-to-Invoice (O2I) team supports the processes for the administration of Cloud Subscription Software License Support and Services contracts and invoices starting with the receipt of signed contracts assuring correct reflection of customer contracts and invoicing leading to accelerated cash for SAP.

The O2I Revenue Assurance team is responsible for safeguarding SAPs revenue integrity across business models. The team ensures that licensing royalty and partner-related revenue flows are accurate compliant and well-governed supporting SAPs financial compliance and risk management objectives.

Revenue Assurance operates as a second-line expert function focusing on process design standardization automation governance controls and risk mitigation. The team works closely with O2I Regional execution teams Royalty Management Corporate Process and IT Legal Controlling Internal Audit to ensure that revenue-critical processes are transparent robust scalable compliant and audit-ready.

In this role you will act as a process and governance expert for third-party royalty and licensing topics driving E2E process standardization identifying gaps coordinating improvements and ensuring SAPs revenue assurance framework evolves in line with business and compliance needs.

What youll do

1. Process Ownership & End-to-End Review

• Own and continuously review end-to-end processes impacting third-party royalties and related revenue flows (e.g. booking invoicing end-of-life corrections reporting).
• Identify process gaps control weaknesses and inconsistencies across systems regions and teams.
• Drive remediation initiatives in close collaboration with O2I Operations Royalty Management and Global Process Management.

2. Governance Controls & Risk Management

• Design maintain and enhance governance frameworks control concepts and control narratives (incl. SOX-relevant controls) related to royalties and partner revenue.
• Support audits risk assessments and remediation tracking by providing structured analysis documentation and expert input.

3. Methodology Standards & Enablement

• Define and continuously improve standards methodologies and guardrails for revenue assurance activities (including reconciliations corrections and EoL handling).
• Own and maintain SOPs playbooks and decision frameworks for complex or non-standard scenarios.
• Enable and guide operational and regional teams through training documentation and expert support.

4. Cross-Functional Coordination & IT Collaboration

• Coordinate improvement initiatives with IT including requirement definition testing and validation of system or process changes.
• Act as a single point of coordination for cross-functional topics that span across O2I Finance Operations Royalty Management Legal and IT.
• Support strategic projects and transformations related to new business models tooling or process changes.

5. Exception Handling & Targeted Execution

• In exceptional time-critical or high-risk situations take hands-on ownership of execution to ensure timely and compliant outcomes.
• Perform centralized corrective or termination activities when coordination with distributed operational teams would introduce undue risk or delay.
• Ensure such exceptions are properly documented and translated into future process or control improvements.

6. Continuous Improvement & Forward-Looking Development

• Identify opportunities for process optimization automation and simplification.
• Contribute to the evolution of Revenue Assurance toward more preventive continuous and data-driven models.
• Support the long-term expansion of Revenue Assurance into cloud and consumption-based business models.

What you bring

1. Experience & Knowledge

• 36 years of experience in Finance O2I Revenue Accounting Royalty Management Deal Support or Audit-related roles.
• Experience in process improvement initiatives and/or project management (e.g. leading cross-functional topics coordinating deliverables managing timelines and dependencies) is an advantage.
• Solid understanding of financial processes controls and data flows; experience with royalties or licensing models is a strong advantage.
• Experience working with SAP systems (O2I order-to-cash finance or related systems) is a plus.

• Strong analytical skills with the ability to understand complex data flows contracts and system interdependencies.
• Ability to assess risks identify gaps and think in terms of controls governance and root causes.
• Process-oriented mindset with a focus on governance controls and risk mitigation.

• Structured detail-oriented and quality-focused mindset.
• Comfortable working independently and taking ownership while collaborating across teams and functions.
• Ability to work with ambiguity and take ownership in evolving environments.
• Ability to balance thorough analysis with pragmatic decision-making in a complex environment.

• Confident communicator able to explain complex topics clearly to different audiences.
• Experience working with cross-functional and international stakeholders.
• Fluent in written and spoken business English.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 443362 Work Area: Finance Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid