Housing Waitlist Coordinator

State Of Montana

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profile Job Location:

Helena, MT - USA

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.

About the Department

The Department of Commerce aims to make sure Montana is the best place to work live and play. We work alongside private industry and local organizations to create jobs grow businesses develop affordable housing and improve community infrastructure.

(You can learn more about us here.)

About this Position

Montana Housing strengthens our vibrant communities by supporting access to safe affordable and sustainable homes for Montanans whose housing needs are not met by the market. Montana Housing assists with buying a home down payment assistance mortgage servicing Reverse Annuity Mortgages rental housing assistance and multifamily rental development.

The Housing Choice Voucher (HCV) program is part of the Section 8 rental assistance programs with funding from the U.S. Department of Housing and Urban Development. The Waiting List Coordinator Program Specialist is responsible for:

Managing the ten Waiting Lists for the State of Montanas HCV program;

Providing excellent customer service to program applicants landlords owners Field Agents and community partners;

Update the programs database regularly;

Provide written and verbal communication with the public;

Assisting with unreported income files including negotiating and initiating repayment agreements tracking payments providing statements updating multiple databases and researching debts owed;

Provide assistance with portability requests between housing authorities; and

Work with the Contract Managers to complete daily tasks as needed.

This position is open until filled; with first review on 1/23/2026.

What are we looking for

Education and Experience:

An Associates degree in Accounting Business Administration or other relevant field and/or

Two years applicable experience in affordable housing; and/or

Alternate combinations of education and experience will be considered on a case-by-case basis.

It would pique our interest if you had certificates in housing or other closely related fields or Fair Housing training.

Competencies:

Knowledge of:

Database usage

Contract management

Customer service techniques

Ability to:

Prioritize multiple conflicting requests

Discuss sensitive subjects calmly with people of all backgrounds

Organize and manage a high volume workload

How to apply

Apply online by submitting yourresume.(Please Note: You do not need to complete the work experience or the education & certifications portion of the application process in our recruiting only need to upload the requested documentation.)

Benefits

Look here to see the additional benefits! They include:

o Work/life Balance

o Health Coverage

o Retirement plans

o Paid Vacation and Sick Leave and Holidays

o And more

Public Service Loan Forgiveness (PSLF) Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of

This position requires the successful completion of a criminal background check.

Only online applications are accepted. By applying online you can receive updates and monitor the status of your application.

If you fail to upload the requested application documents and/or preference documents we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration.

This position allows for a hybrid work schedule from a remote location within the State of Montana. Weekly travel to Helena offices will be required. Specific conditions will be outlined as part of the job offer and must adhere to state policy. New Employees may be required to complete training in person before hybrid work schedules begin.

This agency participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9 your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify please visit the E-Verify website found here Link to E-Verify Website.


Required Experience:

IC

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing th...
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Key Skills

  • Arabic Speaking
  • Marketing & Promotions
  • Access Control System
  • Apache Tomcat
  • BI
  • Back Office

About Company

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The Montana Department of Labor & Industry wants to help both employees and employers to be happy on the job. We take seriously our mission to promote and protect the well-being of Montana's workers, employers and citizens, and to uphold their rights and responsibilities. Our agenc ... View more

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