Mortgage Servicing Officer
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Loan Servicing Officer
Employment Type: Long-termContract
Location: Hybrid - Glen Allen VA
Portfolio: Rental Housing
Job Overview
We are seeking a highly organized and detail-oriented Loan Servicing Officer to join our this role you will play a vital part in the administration and servicing of loans within our specialized rental housing portfolio. You will be responsible for coordinating daily loan activities managing high-accuracy data entry and overseeing the transition of loans from construction to permanent status ensuring a seamless onboarding experience for our clients.
Key Responsibilities
Loan Administration & Operations
- Daily Coordination: Execute daily loan administration activities to maintain the health and compliance of the rental housing portfolio.
- Data Management: Oversee and manage precise data entries within loan servicing systems to ensure real-time accuracy of records.
- Loan Closings: Lead and oversee the complexities of both construction and permanent loan closings.
- Onboarding & Setup: Facilitate the end-to-end setup of new loans ensuring all documentation and system parameters are correctly established.
Stakeholder Engagement & Support
- Servicing Orientation: Conduct comprehensive orientation sessions for new borrowers to explain loan servicing requirements and processes.
- Cross-functional Collaboration: Partner with internal departments and external stakeholders to streamline operations and resolve servicing inquiries efficiently.
Qualifications
Required Experience & Skills
- Professional Experience: 24 years of experience in multifamily loan servicing escrow administration asset management or housing finance operations.
- Domain Expertise: In-depth knowledge of rental housing finance and standard industry loan servicing practices.
- Technical Proficiency: Hands-on experience with dedicated loan servicing systems and the Microsoft Office Suite (advanced Excel Word and Outlook).
- Attention to Detail: Strong organizational skills with a focus on accuracy and adherence to loan documentation standards.
Preferred Qualifications
- Specialized Programs: Prior experience working with affordable housing programs including LIHTC HUD and state housing finance agency initiatives.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Required Experience:
Manager
Key Skills
- Loan Origination
- Sales Experience
- Microsoft Office
- Financial Services
- Customer Service
- Organizational skills
- Communication skills
- Military Experience
- Fair Housing Regulations
- Inside Sales
- Outside Sales
- Word Processing
About Company
ASCENDING empowers businesses with AI-driven solutions and cloud transformation strategies. Unlock innovation, scalability, and efficiency with our expert services in AI, cloud migration, and digital modernization.
