Senior Value Consultant West Central U.S
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Job Location:
Austin, TX - USA
Monthly Salary:
$ 170000 - 240000
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:
West or Central U.S. (Austin Dallas Denver Bay Area Los Angeles San Diego Seattle Phoenix Salt Lake City Portland)
YOUR MISSION:
As a Senior Value Consultant at Parloa youll be the strategic bridge between enterprise business priorities and AI-driven transformation. Your mission: architect and validate the ROI models business cases and financial narratives that win transformational deals and prove customer success at scale.
Value Consultants will build what CFOs and COOs need to see translate complex AI capabilities into defensible financial outcomes and create the economic foundations that unlock enterprise deals. Your work is hands-on and insight-firstyoull be modeling analyzing and presenting directly in the field. What you deliver not only makes deals close it also defines how customers experience value and shapes how we scale.
This is not about generic proposals. This is about engineering the business case that makes it workunder real-world enterprise scrutiny with economic buyers at speed and scale.
IN THIS ROLE YOU WILL:
- Own value engineering engagements: Lead the strategic and financial execution of Parloas value propositions inside large complex enterprise environments. This includes owning the journey from pre-sales to expanding new use cases at existing strategic customers.
- Build ROI models and business cases: Create executive-ready financial frameworks that quantify Parloas impact on cost reduction revenue generation and customer experience metrics
- Lead Business Value Discovery: Facilitate discovery sessions with prospects to identify objectives pain points and the success metrics that matter most to their organization
- Influence at senior levels: Engage with enterprise executives and senior business stakeholders presenting value realization reports and joint impact statements to strengthen relationships. Buyer confidence should be built across C-suite personas through rigorous credible analysis
- Partner with sales teams: Advise Account Executives and Solution Engineers on value-based positioning and competitive differentiation throughout the sales cycle
- Validate under pressure: Support Engagement Managers post-live in validating realized value against projected outcomes and shaping expansion readiness
- Shape the playbook: Act as the feedback loop between the field our GTM teams and product turning strategic/customer learnings into reusable templates industry benchmarks and product features in the roadmap
- Travel: 25 - 40%
WHAT YOU BRING TO THE TABLE:
- 5-8 years of professional experience in value engineering/consulting management consulting or strategic advisory roles supporting enterprise software/SaaS sales
- Proven track record of building ROI models and business cases that have directly influenced $1M enterprise deals
- Strong financial acumenfluent in NPV IRR TCO payback period cost-per-interaction and business case construction
- Exceptional executive presence with the ability to operate independently in high-stakes settings especially when presenting to CFOs CIOs and other C-level audiences
- A strategists mindset with bias for insight credibility under pressure and an obsession with making the numbers tell the right story
- Advanced Excel/Google Sheets skills for financial modeling; experience with data visualization and presentation tools
NICE TO HAVE:
- Industry expertise in Travel Insurance Healthcare Financial Services or Retail; experience with contact center operations CX technology ecosystems (CCaaS CRM workforce management); background at top-tier consulting firms or enterprise software vendors
WHATS IN IT FOR YOU
- The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin New York and Munich.
- Invitation to join us in Berlin for an immersive company onboarding experience where youll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
- Hybrid work environment - we believe in hiring the best talent no matter where they are based. However we love to build real connections and want to welcome everyone in the office on certain days.
- Attractive compensation package with equity.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Flexible working hours Unlimited PTO and travel opportunities.
- Regular team events game nights and other social activities.
- A beautiful office with flair in the heart of NYC with all the conveniences such as social area snacks and drinks.
OTE Salary Range - $170000 - $240000 OTE Equity
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Senior IC
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.
