Lease Credit Manager

Stellantis Financial Services (SFS) is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer experience.

Position Summary:

The Lease Credit Manager is responsible for managing a team of Lease Credit Analysts overseeing daily operations to ensure optimal performance and success. The manager monitors and reviews the lease portfolio and ensures Lease Credit Analysts make sound credit decisions while providing excellent customer service with our dealership partners.

Essential Duties and Responsibilities:

• Supervise and guide Lease Credit Analysts providing feedback training and support to ensure individual and team success.
• Oversee work queues prioritize tasks and ensure service levels and turnaround times are met.
• Review and assess credit reports and data to determine risk in extending credit applying company policies and regulatory requirements negotiating and communicating review outcomes through various channels where appropriate.
• Apply credit decisions in accordance with company policy credit authority risk appetite and governing regulations (e.g. FCRA ECOA Reg M).
• Work with Lease Credit Analysts Dealer Relationship Managers and the Funding Department to provide ongoing training and ensure exceptional service to dealers.
• Address and resolve escalated inquiries verifications negotiations and issues related to lease credit & funding programs from team members clients and stakeholders communicating outcomes via appropriate channels such as email or phone.
• Foster strong business relationships between Lease Credit Sales and Dealers in assigned regions to achieve key business objectives.
• Maintain confidentiality when accessing personal information of consumers including but not limited to Social Security numbers and dates of birth.
• Perform other ad-hoc tasks and duties as assigned.

Additional Responsibilities Perform the above-referenced essential duties and responsibilities as well as assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities and work schedules and by providing work-related guidance to the Leasing team in accordance with the Companys policies and procedures. Although this position shall provide the authority to lead oversee and direct the day-to-day work of assigned employees and to report work assessments to management it shall not provide the authority to take the following actions: hire an employee fire an employee promote or demote an employee discipline an employee in a formal manner reassign an employee or alter benefits of an employee. All such decisions shall be made by the responsible senior manager(s) in consultation with the Human Resources Department.

Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum 4 years auto finance industry experience.
• Minimum 3 years experience as a Sr. Credit Analyst or similar position.

Education:

• High school diploma and/or GED

Skills Required:

• In-depth knowledge of auto underwriting lease terminology and leasing processes.
• Strong organizational and time management skills to prioritize workload and meet deadlines.
• Leadership qualities with the ability to motivate and inspire team members to achieve goals.
• Strong problem-solving skills with the ability to analyze complex situations and make sound decisions beyond the scope of written policies or standard guidelines.
• Proficient in using originations software and Microsoft Office Suite of products.
• Ability to perform and understand mathematical calculations and financial ratios.
• Excellent written and oral communication and interpersonal skills.
• Ability to multitask and prioritize effectively.

Qualifications Preferred:

• Experience: Captive and/or lease auto underwriting experience.
• Skills: Demonstrated knowledge and experience working with leasing products. Proven experience in coaching managing and supervising a team of direct reports in a managerial or assistant managerial capacity.
• Education: Associate or Bachelors degree.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Auburn Hills MI

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear. Required to use a headset and or telephone for calls. The employee is occasionally required to stand; walk and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs which may include evening hours holidays and weekends. Travel is required 10% of the time.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons.