Administrative Assistant II Ses

Requisition No:867380

Agency: Business and Professional Regulations

Working Title: ADMINISTRATIVE ASSISTANT II - SES -

Pay Plan: SES

Position Number:

Salary: $1430.50 - $1576.93 Bi-weekly

Posting Closing Date: 01/14/2026

Total Compensation EstimatorTool

DIVISION OF HOTELS & RESTAURANTS
Administrative Assistant II - SES
Position Number:

Hiring Salary:$1430.50 - $1576.93 Bi-weekly

**State Personnel System**

You must be employed within the State of Florida Personnel System to be considered

*Salary will be commensurate with experience*

***Applicants must complete all fields in the Candidate Profile. Work history hours worked and formal education are required toqualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate and other documentation can be attached to provide additional information. ***

Our Organization and Mission

The Division of Hotels and Restaurants (H&R) licenses inspects and regulates public lodging and food service establishments in Florida under Chapter 509 Florida Statutes (FS). The division also licenses and regulates elevators escalators and other vertical conveyance devices under Chapter 399 FS. The divisions three bureaus Sanitation and Safety Inspections Licensing and Elevator Safety comprise a team of approximately 358 personnel fulfilling the regulatory obligations of the division throughout the state.

Our Mission is to protect the health and safety of the public by providing the industry with quality inspections and fair regulation.

The Work You Will Do

This position independently performs advanced administrative and supervisory work supporting district operations and regulatory functions.

Supervision & Staff Development

• Supervises trains and cross-trains administrative and support staff.
• Evaluates employee performance prepares performance plans and evaluations and assists staff with questions or issues.
• Provides task coverage when staff are absent and assists with onboarding and training of new inspectors on office procedures.

Administrative & Operational Support

• Assists the District Manager Deputy District Manager and Supervisors with research special projects and operational requests.
• Serves as liaison between district staff and division personnel.
• Acts as building fire warden and point of contact for building maintenance issues.

Fiscal Inventory & Asset Management

• Maintains vehicle inventory and transponder records and prepares monthly vehicle reports.
• Reconciles receipt books and completes year-end reconciliation for the district.

Records Compliance & Regulatory Support

• Monitors district mailboxes and OnBase for service requests complaints and regulatory documents.
• Prepares accurate materials for public records requests and maintains the electronic public records log.
• Assists with administrative complaints closures determinations unpaid fine notices and delinquent license correspondence.
• Tracks resort dwellings escalations and unlicensed inspections in accordance with division guidelines.
• Responsible for scheduling the Certified Food Manager exam and arranging payment for new certifications and renewals for the district field staff.

Customer Service & Front Office Operations

• Provides customer service at the front desk assists walk-in customers answers calls and signs off on beverage paperwork.
• Prepares front desk coverage schedules and manages conference room calendars for meetings and hearings.

Technology & Systems Support

• Enters and maintains data related to complaints inspections service requests and licensing documents.
• Assists with assigning inspections and service requests to iPads and supports system updates and testing (e.g. Versa Regulation OnBase).
• Assists with records filing scanning and annual document purging.

Perform other related duties as assigned.

Minimum Requirements:

• Two years of general office experience;and
• Two years of computer experience to include proficient use of Microsoft Word and Excel;and
• Two years of customer service experience assisting customers on the telephone or in-person.

Preferred:

• One or more years of experience leading training or coordinating the work of others.
• One or more years of experience in industry regulation licensing or compliance.

Knowledge Skills & Abilities

• Knowledge of basic management principles and practices as it pertains to the Bureau of Field Services.
• Skilled in the use of software desktop hardware to enhance personal and organizational performance (spreadsheet work processing scheduling e-mail licensing and internet applications and other technology required by the department).
• Ability to collect evaluate and analyze data to develop alternative recommendations solve problems document workflow and other activities relating to the improvement of management practices.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationship with others.

Applicant Note:If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation you may be required to place your license in an inactive status.

NOTE:This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application you may call 1-.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must contact the DBPR Human Resources (HR) Office at . DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS
Male applicants born on or after October 1 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016 F.A.C. with the Florida Department of Veterans Affairs Veterans Preference Coordinator 11351 Ulmerton Road Suite 311 Largo FL 33778. The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email is
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.