Donation Processing Specialist 2.0

Superior Virtual Solutions, LLC

Job Location:

Richmond, VA - USA

Monthly Salary: USD 25000 - 32000

Experience Required: 0-1years

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. Youll assist donors over the phone provide program information and help drive impactful campaigns all from the comfort of your home.

Responsibilities:

Manage inbound and outbound donor calls with professionalism and care
Accurately log call details and donor information
Clearly explain program details when needed
Deliver high-quality friendly service
Consistently meet call center performance goals

Requirements

Basic Requirements:

High school diploma or GED
6 months remote OR 1 year on-site customer service experience
Strong verbal communication skills
Proficiency with Microsoft Office
Quiet distraction-free home workspace
Ability to work a flexible schedule

Technology Requirements:

Windows 11 operating system only
Minimum 16 GB RAM computer preferred
Dual monitors (optional at time of application)
USB noise-canceling headset (optional at time of application)
Hardwired internet connection (optional at time of application)

Benefits

$13$15/hour starting pay (average)
100% remote work
Set your own hours
Growth and advancement opportunities
Help support life-changing nonprofit missions

Required Skills:

Excellent communication skills and a friendly demeanor A passion for helping others and exceeding customer expectations Ability to multitask and prioritize in a fast-paced environment Proficiency in written and spoken English (additional languages are a plus) Previous customer service experience is preferred but not required

Overview: Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. Youll assist donors over the phone provide program information and help drive impactful campaigns all from the comf...