Associate Network Engineer
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Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Create your best future and join Westpac an Associate Network Engineer.
Whats the role
An exciting opportunity is available for an Associate Network Engineer to join the infrastructure team in Group this role you will collaborate with team members and the SNS group to ensuring efficient and proactive service delivery of criticalnetwork services to all business areas of the bank to minimise downtime ensure high network performance and secure connectivity.
This involves close coordination with senior network engineers and departments key stakeholders to facilitate the effective use of ITIL-based processes including Incident Change Problem Service Catalogue CVE Vulnerability Management. Additionally the role includes producing comprehensive reporting on SLA/KPIs performance customer satisfaction and providing actionable insights to drive continuous service improvement for our customers.
What do I need
- 1-3 years IT service delivery management experience in a complex IT infrastructure large corporate environment.
- Experienced using ServiceNow Incident/Problem/Change/Request.
- Advancing data analysis problem solving and reporting skills.
- Intermediate PowerPoint Excel and Power BI skills.
- Strong communication skills written and verbal.
- Influencing skills taking ownership and drive work activities to a successful conclusion.
- Ability to negotiate and resolve change conflicts withstakeholders across multiple business units both business and technical.
- Ability to plan manage and deliver to a project plan/timeline.
Desirable:
- 1-3 years ITIL experience. Foundations certificate.
- Working knowledge in using MongoDB.
- Basic understanding of CVE vulnerability management.
- Basic understanding of network technologies.
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
Were all about helping our people grow and succeed. Whether youre a current employee trainee or intern were committed to your career development Check out our FAQs and internal support resources here.
Required Experience:
IC
Key Skills
- Dhcp
- Network Administration
- Network Design
- Network Engineering
- Network Installation
- Network Optimization
- Network security
- Network Support
- Networking
- Active Directory
- Network Maintenance
- Trouble Shooting
- Linux
- VPN
- Technical supports
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
