Live Hosting Services & Innovation

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the Team and the Role

eBay Live is transforming how sellers connect with buyers through interactive real-time video commerce. Our mission is to make live selling easy scalable and successful for everyone

The eBay Live Hosting Services & Innovation Lead will be responsible for building and scaling the programs services and partnerships that empower sellers and creators to succeed in live commerce. This includes developing hosting services and marketplaces creating enablement programs that help sellers transition to live streaming and iterating on new business models and monetization opportunities for eBay Live.

This role requires a strategic and operational leader who can identify friction points design scalable programs and collaborate cross-functionally across product marketing operations and external partners to build a thriving eBay Live ecosystem.

What you will accomplish:

Seller Enablement & Business Transformation

• Identify key barriers and opportunities in sellers shift toward live selling.

• Design and deliver programs that simplify and accelerate sellers ability to go live including host training onboarding and content support.

• Partner with internal stakeholders to align enablement initiatives with overall Live Commerce strategy and product capabilities.
  

Hosting Services Development

• Build and manage a Hosting-as-a-Service model including host sourcing training matching and marketplace management.

• Develop frameworks and standards for high-quality hosting ensuring consistent engaging live experiences for buyers.

• Create and manage host certification and development programs to expand hosting talent across markets.
  

Creator & Agency Services

• Establish and manage a network of third-party agencies and creators that deliver live production content creation and streaming support.

• Define service models performance standards and engagement strategies for agency partners.

• Collaborate with agencies to co-develop new live commerce offerings creative formats and growth initiatives.
  

Marketing & Content Enablement

• Oversee the development and delivery of host/seller marketing services including live content creation social media amplification and brand partnership support.
  Build toolkits and best practices for sellers and hosts to drive visibility and audience growth.
  

Innovation & New Models

• Pilot and scale innovative live-selling models that expand eBays live inventory (e.g. streaming from affiliate groups streaming-as-a-service mobile studios).

• Collaborate with product and operations teams to introduce new features and service offerings that enhance accessibility and seller success.

• Continuously assess emerging technologies and market trends to inform strategy and identify opportunities for differentiation.

What you will bring:

• Bachelors degree or equivalent experience in Business Marketing or a related field; advanced degree preferred.

• 10 years of operating experience in e-commerce creator economy live streaming or seller enablement roles startup operators welcome. Some strategy consulting banking or similar experience preferred

• Proven experience building and scaling new programs or services inside existing businesses

• Strong operational and analytical skills with the ability to translate strategy into execution.

• Exceptional communication and cross-functional leadership capabilities.

• Entrepreneurial mindset with comfort in a fast-paced evolving environment.
  

Impact

This role will play a pivotal role in shaping eBays Live Commerce enablement strategy building the infrastructure partnerships and programs that allow any seller or brand to go live successfully and drive engagement growth and commerce outcomes at scale.

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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