Bartender (Full Time Camas Part Time Stampede Lounge)

SUMMARY

The Bartender is responsible for mixing and serving alcoholic and non-alcoholic drinks to guests while maintaining the high standard of cleanliness of each bar area according to established policies. They will ensure a positive guest experience and interact and service guests in a cordial and gracious manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for mixing and serving alcoholic beverage and/or non-alcoholic beverages according to established recipes and procedures.
• Verify identification and age requirements of customers.
• Mix traditional and creative cocktails.
• Maintains high standards of personal appearance and grooming which include wearing proper uniform when working.
• Demonstrates a high degree of approachability to guests and shows special recognition of frequent guests.
• Have TIPS certification in an attempt to limit problems and liability related to customers over drinking.
• Maintain a positive restaurant culture.
• Abides by all laws pertaining to service of alcoholic beverages to consumers including verifying identification of all purchasers of alcoholic beverages who appear to be underage.
• Maintains bar inventory and supplies.
• Interacts with customers takes orders and serves drinks.
• Assesses customer needs and preferences.
• Offer daily specials.
• Slice pit and prepare fruit garnishments for drinks.
• Upselling drinks to maximize profits.
• Focus on all customers and provides an exceptional customer experience.
• Polish bar glasses organize the bar and set up drink mats napkins and straws.
• Build a rapport with regular customers to create a positive atmosphere.
• Responsible for receiving issuing and keeping necessary records of liquor store and supplies.
• Maintains a neat and clean bar station on a continual basis.
• Process payment from customers.
• Promotes a clean safe and healthy working environment for employees and guests.
• Takes responsibility to know understand and comply with established company and departmental policies and procedures.
• Follows company safety and security policies and procedures. Reports accidents injuries and unsafe conditions.
• Maintains constant awareness of services promotions and events offered by Shoshone-Bannock Casino Hotel.
• Participates as a team member with all Beverage Servers Barbacks utilities Supervisors and any pertinent Company Employees to ensure efficient operational standard.
• Performs related duties as assigned.
• Must comply complete and maintain all assigned online training programs before due dates.
• MUST MAINTAIN STRICT CONFIDENTIALITY OF ALL INFORMATION PROCESSED THROUGH THE DEPARTMENT INCLUDING RECORDS REPORTS DOCUMENTS CONVERSATIONS ETC. A breach of confidentiality will be subject to appropriate disciplinary action up to and including termination from employment.
• Responsible for practicing safe work habits in the performance of the job.
• Duties and responsibilities will include other activities and areas as needed to carry out position functions.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Meets the minimum age to serve alcohol.
• Bilingual abilities are a plus.
• Cash handling and POS experience.
• Ability to read and interpret documents such as safety rules and procedural manuals.
• Positive and engaging personality and professional appearance.
• Eye for detail and understanding of drink mixing tools and techniques.
• Knowledge of applicable laws and regulations.
• Knowledge of mixology for traditional and creative cocktails.
• Understanding of unique and complementary flavor pairings.
• Outstanding customer service and social perceptiveness.
• Knowledge of the Dram Shop Act and Bartenders responsibilities and rights under it.
• Knowledge of all Gaming and Beverage regulations and maintains required alcoholic beverage license.
• Ability to evaluate customer satisfaction and responsiveness.
• Ability to enforce company policies regarding the consumption of alcohol.
• Accountability in maintaining inventory and processing payments.
• Physically ability to stand and walk for long periods of time.
• Thorough knowledge of ABC regulations and requirements.
• Strong interpersonal organizational and communication skills required.
• Organization
• Critical thinker.
• Ability to multitask.

EDUCATION AND/OR EXPERIENCE

(G4/S1-3 DOE)

• High School Diploma or GED required;
• One (1) year of previous bartending experience;
• or an equivalent combination of training or experience.

(G5/S1-3 DOE)

• Certification as a Bartender or Mixologist from a reputable bartending school preferred;
• Two (2) or more years of experience as a Server Hostess Front Desk Agent or similar position;
• or an equivalent combination of education training or experience.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

SAFETY REQUIREMENTS

Safety is a core value at Shoshone-Bannock Casino Hotel. The ability to work safely and prevent personal injury is a key job requirement in every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Employee requires the ability to write routine reports and correspondence. Employee requires the ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to perform these operations using units of American money and weight measurement volume and distance.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person while on the phone while using intercom/microphone and in writing.

CERTIFICATES LICENSE AND REGISTRATIONS

• Must be able to submit supporting documents of education and training (High School Diploma GED Degree and Certificates). if applicable.
• Must be able to obtain and maintain Food ServSafe Alcohol ServSafe and TIPS certification within 90- days of employment.
• Must be able to obtain and maintain Food Handlers certification within 90-days of employment.
• Must be able to pass a complete background investigation.
• Must be able to pass a drug/alcohol screening.
• Must be able to obtain and maintain in good standing a Drivers License and qualify for Fleet Management coverage on company vehicles.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the position the employee is regularly required to talk and hear. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours) walk sit and use hands and fingers handle or feel objects tools or controls. The employee is occasionally required to reach with hands and arms and to sit climb or balance and stoop kneel crouch or crawl.

Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. The employee must occasionally lift and/or move up to 50-75 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a public work environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. While performing the duties of the position the employee is frequently exposed to moving mechanical parts and fumes tobacco smoke or airborne particles.

The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. When on the casino floor the noise level increases too loud.

This position is held to a high degree of confidentiality and will adhere to P.L. 93-579522 (a) and the Policy and Procedures of the Shoshone-Bannock Casino Hotel.

Discover Amazing Benefits at Shoshone-Bannock Casino Hotel!

At Shoshone-Bannock Casino Hotel we believe in taking care of our team members. Check out the fantastic benefits youll enjoy when you join our family:

Paid Leave and Holidays:

• Generous PTO and vacation days to recharge and relax.
• Ceremonial leave to celebrate important cultural events.
• Various holidays off to spend time with family and friends.

Comprehensive Benefits Package:

• Health Insurance: Medical Dental Vision and Prescription coverage to keep you healthy.
• Basic Life/AD&D/Dependent Life: Protect yourself and your loved ones.
• Telemedicine: Access healthcare professionals from the comfort of your home.
• Short Term and Long-Term Disability: Support when you need it most.
• Employee Assistance Plan (EAP): Get help with personal and professional challenges.
• Supplemental Products: Enhance your coverage with options like Flexible Spending Account Hospital Indemnity Critical Illness Accident Identity Theft Protection and Whole Life with Long Term Care.
• Retirement Plans: Secure your future with 401K and ROTH plans.

Enrollment Information:

• Open Enrollment: Enroll in benefits once yearly during open enrollment.
• Eligibility: All permanent full-time employees (30 hours per week) who have completed their probationary period are eligible to enroll.

Ready to make a difference in our team and enjoy these amazing benefits Apply now and become a part of our team at Shoshone-Bannock Casino Hotel!

Please fill out the attached application and send it to Josephine Tuell at

If you have any questions or concerns please reach out to Josephine at ext. 3041.