Senior Engineering Manager, Trust & Safety
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 235781 - 311070
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
About Quizlet:
At Quizlet our mission is to help every learner achieve their outcomes in the most effective and delightful way. Our $1B learning platform serves tens of millions of students every month including two-thirds of U.S. high schoolers and half of U.S. college students powering over 2 billion learning interactions monthly.
We blend cognitive science with machine learning to personalize and enhance the learning experience for students professionals and lifelong learners alike. Were energized by the potential to power more learners through multiple approaches and various tools.
Lets Build the Future of Learning
Join us to design and deliver AI-powered learning tools that scale across the world and unlock human potential.
About Engineering:
Quizlets Product Engineering organization builds the core experiences that help millions of students and teachers achieve their learning goals. We collaborate across teams to achieve user-centric outcomes focusing on developing intuitive interfaces engaging learning tools and robust scalable systems.
Youll be joining a passionate group of engineers designers product managers and data scientists dedicated to solving real-world educational challenges. Our teams operate with autonomy embrace experimentation and are deeply committed to user-centric design. We value transparency inclusivity and collaboration at all levels.
About the Role:
We are seeking a Senior Engineering Manager to lead Quizlets Trust & Safety engineering efforts building the systems that protect learners educators and creators while enabling healthy high-quality participation across our community.
In this role you will lead teams responsible for moderation abuse prevention community integrity and AI safety infrastructure working closely with Trust & Safety Legal Policy and Product partners to ensure Quizlet remains a safe trusted place for learning at global scale.
Were happy to share that this is an onsite position in our San Francisco office. To help foster team collaboration we require that employees be in the office a minimum of three days per week: Monday Wednesday and Thursday and as needed by your manager or the company. We believe that this working environment facilitates increased work efficiency team partnership and supports growth as an employee and organization.
In this role you will:
- Lead and grow engineering teams responsible for trust & safety systems including content moderation abuse and fraud detection and enforcement workflows
- Design and scale proactive safety mechanisms including automated detection risk scoring and policy-driven enforcement
- Build tools and platforms that support human-in-the-loop moderation appeals and case management
- Establish engineering best practices for reliability auditability and explainability in safety systems
- Design and evolve community integrity and contribution quality systems that promote safe constructive participation
- Build reputation signaling and feedback mechanisms that help surface high-quality content and interactions while reducing harmful behavior
- Partner with Product to shape community experiences that encourage positive engagement and discourage abuse at scale
- Strengthen safety capabilities for AI-generated and AI-assisted content including detection labeling and transparency mechanisms
- Build safeguards to prevent misuse of AI features including prompt abuse policy evasion and automated spam or manipulation
- Support content authenticity provenance and policy enforcement for AI-powered learning experiences
- Partner closely with Trust & Safety Operations Legal Policy Privacy and Security teams to translate policies into scalable technical systems
- Ensure safety systems support privacy consent and regulatory compliance across regions
- Contribute to incident response postmortems and continuous improvement of Quizlets safety posture
What you bring to the table:
- 12 years of software engineering experience with 3 years managing and scaling engineering teams
- Proven experience leading Trust & Safety Integrity or Platform Safety engineering teams in a production environment
- Strong people leadership skills including coaching senior engineers technical leads and emerging managers
- Experience owning execution for complex cross-functional initiatives in partnership with Product and Operations teams
- Hands-on experience building or operating content moderation abuse prevention fraud detection or enforcement systems
- Strong understanding of policy-driven enforcement escalation and appeals workflows
- Experience designing systems that support human-in-the-loop moderation and Trust & Safety Operations at scale
- Familiarity with global trust & safety challenges including harassment spam manipulation and misuse
- Strong background in distributed systems data pipelines and service-oriented architectures
- Experience with ML-assisted safety systems rule-based detection or risk scoring frameworks
- Ability to design systems with reliability auditability and explainability as first-class concerns
- Experience supporting incident response on-call rotations and postmortem-driven improvement
- Experience building or supporting safeguards for AI-generated or AI-assisted content
- Understanding of risks related to prompt abuse policy evasion automation and content manipulation
- Familiarity with content authenticity labeling or provenance mechanisms is a strong plus
- Ability to balance rapid AI innovation with responsible deployment and user protection
- Proven ability to partner closely with Trust & Safety Operations Legal Policy Privacy and Security teams
- Strong communication skills for translating policy and risk requirements into technical execution
- Sound judgment and calm decision-making in high-stakes or ambiguous situations
- Deep commitment to user safety trust and ethical technology
Compensation Benefits & Perks:
- Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps. Total compensation for this role is market competitive including a starting base salary of $235781 - $311070. The total compensation is dependent on location and experience as well as company stock options
- Collaborate with your manager and team to create a healthy work-life balance
- 20 vacation days that we expect you to take!
- Competitive health dental and vision insurance (100% employee and 75% dependent PPO Dental VSP Choice)
- Employer-sponsored 401k plan with company match
- Access to LinkedIn Learning and other resources to support professional growth
- Paid Family Leave FSA HSA Commuter benefits and Wellness benefits
- 40 hours of annual paid time off to participate in volunteer programs of choice
Why Join Quizlet
Massive reach: 60M users 1B interactions per week
Cutting-edge tech: Generative AI adaptive learning cognitive science
Strong momentum: Top-tier investors sustainable business real traction
Mission-first: Work that makes a difference in peoples lives
Inclusive culture: Committed to equity diversity and belonging
We strive to make everyone feel comfortable and welcome!
We work to create a holistic interview process where both Quizlet and candidates have an opportunity to view what it would be like to work together in exploring a mutually beneficial partnership.
We provide a transparent setting that gives a comprehensive view of who we are!
In Closing:
At Quizlet were excited about passionate people joining our teameven if you dont check every box on the requirements list. We value unique perspectives and believe everyone has something meaningful to contribute. Our culture is all about taking initiative learning through challenges and striving for high-quality work while staying curious and open to new ideas. We believe in honest respectful communication thoughtful collaboration and creating a supportive space where everyone can grow and succeed together.
Quizlets success as an online learning community depends on a strong commitment to diversity equity and inclusion.
As an equal opportunity employer and a tech company committed to societal change we welcome applicants from all backgrounds. Women people of color members of the LGBTQ community individuals with disabilities and veterans are strongly encouraged to apply. Come join us!
To All Recruiters and Placement Agencies:
At this time Quizlet does not accept unsolicited agency resumes and/or profiles.
Please do not forward unsolicited agency resumes to our website or to any Quizlet employee. Quizlet will not pay fees to any third-party agency or firm nor will it be responsible for any agency fees associated with unsolicited resumes. All unsolicited resumes received will be considered the property of Quizlet.
#LI-FT
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Data Center Experience
- ArcGIS
- Cloud Infrastructure
- Construction Estimating
- Go
- Mathcad
- React
- Redux
- AWS
- Software Development
- Auto Estimating
- Distributed Systems
About Company
Quizlet makes simple learning tools that let you study anything. Start learning today with flashcards, games and learning tools — all for free.
