Business Analyst
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the AVP of Portfolio & Data Analytics the roles of Retail Deposit Business Analyst and Residential Lending Business Analyst will support aspects of Manulife Banks Deposit product success including strategic positioning system enhancements sales generation and retention improvement. This role will work closely with the Sales and Product teams Treasury as well as other supporting organizations. The candidate will leverage best practices in system analysis and reporting with the support of a data team. The ideal candidate will have a strong background in business knowledge mathematics and banking.
Position Responsibilities:
Change Management: Work with the Product team to understand define and test business requirements. Provide strategic direction to business stakeholders on defining processes and system enhancements. Work with Core Engineering (IT) to ensure changes are completed and tested.
Compensation Incentives: Strategically design a compensation system for both internal and external sales teams that brings new deposits into the bank and retains existing deposits at targeted rates.
Project Management:Prioritize requirements with business stakeholders and Core Engineering (IT).Guide large/complex projects from ideation to production release and post-production support.
Liaise with business analyst partners in other Manulife business units to share best practices.
How will you create impact
This role will act as a catalyst for change in our deposit strategy at Manulife Bank leveraging multiple teams to connect enhance and reward our clients banking capabilities and efforts. You will work with Core Engineering (IT) to improve the existing infrastructure and the Manager of Analysis and Reporting to monitor KPIs and data trends to measure your success.
Required Qualifications:
Post-secondary education in Business Economics or Mathematics or equivalent business experience.
Prior experience in Change Management Business Analysis or Project Management.
Demonstrated ability to communicate complex problems in a clear and concise manner to senior colleagues.
1-3 years experience as a Business Analyst in a previous role.
Strong Excel or Power BI Skills (VLOOKUP Pivot Tables etc.).
Preferred Qualifications:
Experience with SQL and/or Python is an asset.
Experience with JIRA and Confluence is an asset.
Previous experience in banking industry is an asset.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Ontario Waterloo 500 King Street NorthWorking Arrangement
Salary range is expected to be between
$70500.00 CAD - $117500.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
