People Leader Emergency Teletriage
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Mō tēnei tūranga - About the role
As People Leader Emergency Triage youll lead a team of skilled nurses and paramedics delivering exceptional teletriage care for 111 callers through Hato Hone St John and Wellington Free Ambulance clinical hubs. Your focus will be on ensuring clinically safe accurate advice and connecting patients to the right care at the right time.
Youll drive performance by meeting service level targets supporting team members to achieve KPIs and upholding professional and clinical standards ethical practices and regulatory codes. This role also champions Te Tiriti o Waitangi principles fostering health equity for Māori and embedding cultural awareness in everyday practice.
Ngā haepapa matua Key responsibilities
- Lead and inspire a high-performing team of nurses and paramedics ensuring KPIs and service targets are met.
- Model Whakarongorau values and foster a culture of safety wellbeing and engagement.
- Provide coaching feedback and support to deliver clinically safe exceptional teletriage care.
- Build strong relationships with ambulance partners and collaborate across the organization.
- Ensure compliance with operational and clinical processes and provide on-call support when required.
Ngā hua mōu Whats in it for you
- Enjoy a supportive hybrid working environment with regular work-from-home days each week
- Benefit from birthday leave and a half-day off every month to prioritise your wellbeing
- Access exclusive discounts with Boost and Samsung
- Be part of a collaborative team working towards better health outcomes for all of Aotearoa
Qualifications :
Mōu ake About you
Youre a confident leader who empowers teams to excel and embraces change with clarity. Building strong relationships and leveraging technology come naturally to you. Passionate about results and process improvement you also champion cultural safety and equity for Māori and diverse communities embedding Te Tiriti o Waitangi principles in everyday practice.
Ōu wheako ōu mātauranga hoki Qualifications and Experience
- New Zealand Registered Nurse or Paramedic with current practising certificate
- 5 years post registration nursing or paramedic experience with 2 years management experience ideally providing leadership to large teams
- Ideally experience within a telehealth or health technology organisation
Ōu āheitanga ōu pūkenga hoki - Skills and Competence
- Leadership & Coaching: Skilled at guiding teams through performance conversations and fostering growth.
- Change Champion: Confident in leading and supporting change initiatives with clarity and resilience.
- Relationship Builder: Strong ability to create and maintain partnerships internally and with key stakeholders including ambulance services.
- Tech-Savvy: Comfortable using technology to enhance service delivery and team performance.
- Performance Driver: Proven track record in managing KPIs and driving continuous improvement in processes and outcomes.
- Cultural Competence: Committed to equity for Māori and priority populations with a deep understanding of Te Tiriti o Waitangi principles.
- Inclusive Practice: Skilled in embedding culturally safe practices into everyday work.
Additional Information :
Ō mātou uara Our values
E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them
- Mahia te mea tika / Do the right thing
- Hihiri e te kounga / Motivated by quality
- Ngākau nui ki te pai ake / Passion for better
- Pokohiwi ki Pokohiwi / Shoulder to shoulder
Remote Work :
No
Employment Type :
Full-time
Key Skills
- EMR Systems
- Occupational Health Experience
- Basic Life Support
- Primary Care Experience
- Suturing
- Computer Literacy
- Pharmacy Residency
- Spinal Tap Experience
- Nursing
- Gastric Lavage
- Epic
- Addiction Counseling
About Company
To tatou tikanga | Our CultureOur staff are passionate people, each driven to contribute to better health outcomes, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.Whakarongorau Aotearoa is committed to unders ... View more
