Site Reliability Engineer
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
At ASAPP our mission is simple: deliver the best AI-powered customer experiencefaster than anyone else. To achieve that were guided by principles that shape how we think build and execute. We value customer obsession purposeful speed ownership and a relentless focus on outcomes. We work in tight skilled teams prioritize clarity over complexity and continuously evolve through curiosity data and craftsmanship.
Were seeking technologists and problem solvers who thrive in fast-paced environments love collaborating with great talent and approach every day like its Day 1. Were a globally diverse team with hubs in New York City Mountain View Latin America and Indiaembracing both hybrid and remote work to bring the best minds together wherever they are. If youre driven by continuous learning rapid pivots and the challenges of building in a high-growth startup wed love to talk. This is more than a jobits a journey.
Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPPs infrastructure and products. SREs design and implement the tools that automate building reliable and performant systems. We emphasize building tools over manual processes. We implement not administer. Were obsessed with automation not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features not reinvent platforms.
What youll do
- Work with product engineering teams on service architecture and implementation
- Deliver Infrastructure configuration as code and automate everything
- Direct and implement monitoring and alerting systems to support rapid problem diagnosis
- Perform Root Cause Analysis and design and deliver resolutions
- Work on our Kubernetes / AWS infrastructure to support our product engineers
- Design secure and performant networking solutions in our production systems
What youll need
- 4 years of relevant experience bringing software to production at high scale
- Participation in on-call rotation triaging and addressing production issues
- Obsession with automation and instrumentation
- Understanding of complex systems and failure scenarios
- Excellent communication skills
- Knowledge of AWS services containers and container management frameworks
- Familiarity with Message Bus based systems and distributed architectures
- Proficiency in Terraform Python and/or Go
What wed like to see
- BS or MS degree in the Computer Science field or equivalent hands-on experience.
- Experience in product oriented environments
- Scalable distributed applications experience
Benefits
- Competitive compensation
- Stock options
- ICICI Lombard General Insurance LTD
- Onsite lunch & dinner stipend
- Connectivity (mobile phone & internet) stipend
- Wellness perks
- Mac equipment
- Learning & development stipend
- Parental leave including 6 weeks paternity leave
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status. If you have a disability and need assistance with our employment application process please email us at emailprotected to obtain assistance. #LI-AA1 #LI-Hybrid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Improve customer experience and radically increase CX performance at the same time. This AI-Native® software platform provides AI-driven predictions on what agents should and do throughout each interaction and increasingly automates routine tasks before, during, and after the conversa ... View more
