Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Advance Hire Team Lead
Work Location: Detroit MI 48226
Duration: 11 Months
Job Type: Contract
Work Type: Hybrid
Dept: CEPM Advance Hire
Job Description:
SUMMARY
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
-
Supervise coordinate direct and monitor staff activities to ensure prompt courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning leading controlling and organizing.
-
Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
-
Select train develop appraise and counsel support staff personnel.
-
Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
-
Monitor and analyze proficiency and quality efforts subordinate personnel.
-
Administer and adhere to Corporate and Departmental policies practices and procedures including union contract administration.
-
Recommend and implement new or improved systems which will enhance or expedite work.
EDUCATION AND/OR EXPERIENCE
-
Bachelors Degree required.
-
Three (3) years Operational experience required.
-
Two (2) years experience in a leadership role required.
QUALIFICATIONS
-
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
-
The requirements listed below are representative of the knowledge skill and/or ability required.
-
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES
-
Ability to learn and retain information at a fast pace preferred
-
Strong organizational planning analytical and communication skills.
-
Other related skills and/or abilities may be required to perform this job.
LANGUAGE SKILLS
-
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
-
Ability to write routine reports and correspondence.
-
Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS
-
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
-
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; and talk or hear.
-
The employee is occasionally required to stand and walk.
-
The employee must occasionally lift and/or move up to 10 pounds.
-
Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus.
WORK ENVIRONMENT
-
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
-
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
The noise level in the work environment is usually quiet.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family...
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Advance Hire Team Lead
Work Location: Detroit MI 48226
Duration: 11 Months
Job Type: Contract
Work Type: Hybrid
Dept: CEPM Advance Hire
Job Description:
SUMMARY
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
-
Supervise coordinate direct and monitor staff activities to ensure prompt courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning leading controlling and organizing.
-
Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
-
Select train develop appraise and counsel support staff personnel.
-
Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
-
Monitor and analyze proficiency and quality efforts subordinate personnel.
-
Administer and adhere to Corporate and Departmental policies practices and procedures including union contract administration.
-
Recommend and implement new or improved systems which will enhance or expedite work.
EDUCATION AND/OR EXPERIENCE
-
Bachelors Degree required.
-
Three (3) years Operational experience required.
-
Two (2) years experience in a leadership role required.
QUALIFICATIONS
-
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
-
The requirements listed below are representative of the knowledge skill and/or ability required.
-
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES
-
Ability to learn and retain information at a fast pace preferred
-
Strong organizational planning analytical and communication skills.
-
Other related skills and/or abilities may be required to perform this job.
LANGUAGE SKILLS
-
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
-
Ability to write routine reports and correspondence.
-
Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS
-
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
-
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; and talk or hear.
-
The employee is occasionally required to stand and walk.
-
The employee must occasionally lift and/or move up to 10 pounds.
-
Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus.
WORK ENVIRONMENT
-
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
-
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
The noise level in the work environment is usually quiet.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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