We are seeking a reliable and professional Call Center Agent to join our growing team in Austin TX. This role is ideal for individuals who are motivated detail-oriented and committed to delivering excellent customer interactions. As a Call Center Agent you will serve as a key point of contact handling inbound and outbound communications while maintaining a high standard of service and professionalism.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and resolve inquiries efficiently
Document interactions clearly and maintain updated records
Follow established call procedures and quality standards
Collaborate with internal teams to ensure consistent service delivery
Maintain confidentiality and professionalism at all times
Qualifications :
Strong verbal communication skills
Ability to listen actively and respond effectively
Professional attitude and strong work ethic
Basic computer proficiency and ability to navigate systems
Strong organizational and time-management skills
Ability to work independently and as part of a team
Additional Information :
Competitive salary ($42000 $45000 per year)
Growth opportunities within the company
Skill development and structured training
Supportive and professional work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more