System Operations Engineer
Share
Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
How Youll Make an Impact
Burwood is currently looking for candidates to join the Burwood Managed Services team which will allow you to get hands-on with the latest infrastructure and cloud technologies including Storage Virtualization LAN/WAN Cloud Security Wireless and more. The Burwood Managed Services (BMS) Operations Team is constantly raising the bar for great customer support and service and we pride ourselves in hiring people who share the same passion for outstanding customer service.
Your day-to-day responsibilities will include:
- Support operate and maintain datacenter infrastructure systems.
- Capacity planning and management of data center resources
- Connectivity and bandwidth management between the data center and service provider network.
- Development of methods of procedure (MOPs) and standard operating procedures (SOPs) for engineering TOC and onboarding teams.
- Perform maintenance during data center/customer maintenance windows as required including hardware software and firmware upgrades.
- Participate in on-call rotation.
In addition to the day-to-day responsibilities you will have the chance to participate in planning designing and engineering services to implement changes to client infrastructure to better and more quickly resolve technical issues.
Qualifications :
Your Strengths in Action
- You enjoy the challenge of problem-solving in a technical environment.
- You have a passion for customer service and doing the right thing for the customer at all times.
- You have advanced customer service skills/soft skills and experience in handling customer relations.
- You maintain a professional demeanor and have excellent communication skills whether that be in-person over the phone or via e-mail.
- You pay strict attention to detail in all that you do to ensure minimal risk to the environment.
- You enjoy working flexible hours working when it is necessary and taking the time off you need to ensure youre always at the top of your game.
- You take responsibility and are accountable for your work.
- You love to be part of something bigger than you and work to see the team succeed above all.
- You are motivated to learn and grow in your career and can adapt to change or business needs.
Your Core Skills & Certifications
- Storage Systems: Nimble NetApp Pure
- Server Systems: Dell Cisco HPE
- Network: Cisco Dell Palo Alto Citrix
- Virtualization: VMware Citrix Hyper-V
- Data Replication and Backup platforms: CommVault Veeam
- Microsoft Server Technologies: Active Directory Group Policy Server 2012/2016/2019/2022
- Microsoft 365
- Linux OS and variants
- Sophos
Additional Information :
Life at Burwood
Our employee-owned culture is the foundation of how we work and grow together. Our team is driven innovative and always ready to support one another. We believe that supporting our employees personally and professionally creates a culture where everyone can thrive.
Heres what you can expect as part of our team:
Work-Life Balance
- Flexible work-from-home policy
- Generous vacation policy
Health & Wellness
- Health dental and vision insurance
- Life and accident insurance
- Short and long-term disability coverage
- Mental wellness programs
Financial Well-being
- 401(k) and Roth 401(k) savings plans with company match
- Flexible spending accounts for healthcare and transit/parking
- Access to financial planning expertise
Career Development
- Learning opportunities to support your growth
Compensation packages at Burwood Group are based on various factors unique to each candidate including work location skillset experience qualifications and other job-related reasons. The estimated salary range for this role is ($80000-$100000). This role may also be eligible for incentive compensation based on individual and/or company performance.
Belonging & Culture
We are not intent on being the largest company but rather the best. These are the words we live by. We welcome top talent regardless of gender race ethnicity sexual orientation disability religion or age.
By embracing all cultural backgrounds life experiences perspectives and ideas we not only continue to strengthen our company culture but also foster innovation and drive organizational success. We believe that diversity fuels creativity and enables us to deliver exceptional results for our clients.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Change Management
- Software Deployment
- Cloud Infrastructure
- High Availability
- IaaS
- Firewall
- Linux
- Middleware
- Jboss
- Network Architecture
- Scripting
- Technical Support
About Company
Who We AreBurwood Group is not your average technology consulting firm. We are an innovative, culture-driven, industry leader and we are growing our team by leaps and bounds. Founded in 1997 in Chicago (and still headquartered here), we've grown to be a 200+ employee firm with people ... View more
