Head of Sales Excellence – Online and Omnichannel

Job title: EMEA Head of Sales Excellence Online and Omnichannel

Department: EMEA Sales

Location:Delta Park Fareham UK

GLS:S05

Working hours: 37.5 hours per week (Monday to Friday)

A brighter future awaits you

What to expect:

As our EMEA Head of Sales Excellence youll be responsible for driving strategic growth and long-term value creation across CooperVisions most significant online-led and digitally enabled retail partners in the EMEA region.

This role leads the commercial relationship and P&L with region-wide on-line led top accounts (currently Alensa Lentiamo Kodano) ensuring strategic alignment revenue acceleration and operational excellence in a rapidly evolving e-commerce landscape. It also coordinates and supports market KAMs managing 13 market-specific online-led customers.

The role will also assess potential new customers and channels (e.g. marketplaces) and recommend future roll outs.

Responsibilities:

• Develop and execute multi-year joint business plans with each key partner focused on revenue growth market share expansion and digital category leadership.

• Build high-trust multi-level relationships with partner leadership teams ensuring CooperVision is viewed as a critical growth enabler.

• Oversee commercial performance forecasting and P&L accountability for online-led accounts.

• Collaborate with internal teams (digital supply chain finance regulatory marketing markets) to deliver best-in-class partner experiences and operational service.

• Identify and implement marketplace-optimized solutions (bundling fulfilment models API integration digital content packages).

• Represent the voice of the customer in strategic planning innovation pilots and product roadmap discussions.

• Drive adoption of CooperVisions sustainability recurring service and category growth strategies within digital accounts.

• Supporting eComm customer negotiations.

• Executing new product roll outs with online-led customers especially in private label

• Creating and deploying an EMEA eComm sales playbook and tracking market plans and KPIs stemming from it.

• Developing deep insight of eComm channel in EMEA through data analysis market research and understanding

• Providing customer-based feedback and needs requirements back to EMEA Sales and Marketing teams to develop new portfolio opportunities as well as Key Account eComm concepts and tools.

• Identifying and evaluating future sales opportunities and investments

About You

Were looking for someone with a broad range of experiencein commercial strategic account management or e-commerce leadership roles.

Youll have worked within large multi-country retail or digital accounts across the EMEA region and have deep knowledge of digital commerce ecosystems including marketplaces subscription models CRM-based retention and API-driven sales platforms.

Experience in healthcare medical devices vision care or FMCG preferred.

What we offer:

Youll receive competitive compensation and a fantastic benefits package including bonus 25 days holiday pension scheme healthcare cover life assurance access to our Wellness Platform to support you in mental health and wellbeing a discounted contact lens scheme and much more!

We are committed to our employees personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals well give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

If you like what you see take the first step towards your Brighter Future and apply today!All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

Please view our careers page at view all other opportunities.

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