National Sales Manager

Ford Motor

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profile Job Location:

Riyadh - Saudi Arabia

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

In this crucial role you will be an integral part of the Sales team playing a key role in expanding Fords market share and strengthening our brand presence in Saudi Arabia. Your efforts will directly contribute to our overall business success and enhance our reputation as a leader in the automotive industry.

Key Responsibilities:

  • Grow the Business:
  • Support develop and drive sales results (retail production allocation & wholesale) for new vehicles with assigned distributors to meet corporate retail production and business objectives.
  • Submit accurate forecasts twice a week for new vehicle retail/fleet and production ensuring the achievement of all monthly and annual company objectives.
  • Performance-manage the distributors sales activities across their full area of control using competitive and market data.
  • Monitor and guide stock levels across all vehicles.
  • Ensure accurate and timely sales reporting for retail and fleet sales.
  • Perform competitive analysis in the market on key surrogates.
  • Champion and own the development and implementation of the distributors annual sales objectives (ASO).
  • Monitor and review performance against the ASO monthly quarterly and annually.
  • Work with the distributor to monitor financial performance and increase business performance across the year for all new Ford vehicle sales.
  • Develop and implement action plans to correct any deficiencies.

  • Serve the Distributor:
  • Develop strong & influential relationships with the distributors top leadership team to ensure they are fully aligned with Fords business strategy and that the appropriate human & financial resources are in place to achieve sales & business targets and the Ford customer experience.
  • Visit each assigned distributor monthly or more frequently if required to support Fords business objectives.
  • Assume ownership and promptly address distributor concerns and complaints even those beyond the immediate scope of sales to maintain a high level of distributor satisfaction.
  • Maintain a written summary of the contact with the distributor post-visit with a review highlighting the subjects discussed any out-of-line conditions reviewed and an overview of the actions agreed to by the distributor.
  • Provide support at the distributor marketing events as required.

  • Champion Distributor Success:
  • Coordinate with the Marketing Manager and assigned distributor to steer the annual marketing plan to support the ASO.
  • Ensure all distributor advertising adheres to the Ford-approved format and standards.
  • Coordinate with the Marketing Manager review the effectiveness of the plan frequently to update and adapt the plan as results and market conditions change.
  • Maintain an updated version of the distributor marketing plans on file with the Marketing Manager.
  • Ensure that every distributor delivers an exceptional customer experience measured by NPS.
  • Ensure the Ford CX team is supported with coaching and developing the distributor staff in line with requirements for the delivery of the Ford guest experience.
  • Coach and lead distributors to effectively utilize the Voice of the Customer.
  • Partner with the Regional After-sales Manager to jointly manage retail performance and customer experience.
  • Identify areas of deficient performance and work with the distributor to develop corrective action plans.
  • Ensure a full review is completed on the AMBG report to understand the competitive trends and segmentation shift.
  • Visit key competitor showrooms every market visit and report back pricing or showroom updates.
  • Utilize this information to identify market opportunities for product offerings series offerings and pricing.
  • Effectively present findings to Ford MENA management and ensure a robust strategy is put together to lead discussions with the distributor on these opportunities.
  • Hold Quarterly Sales & Marketing management reviews with respective distributors.
  • Ensure that the distributor conforms to the Ford Rules of Eligibility (RoE).



Responsibilities
  • Additional Responsibilities:
  • Provide Brand & Product Marketing Support to distributors.
  • Support the portfolio strategy team in developing successful business cases.
  • Champion distributor consumer marketing and advertising.


Qualifications

Knowledge Skills Abilities (KSA)

  • Technical Skills:
    • Excellent knowledge of field management and distributors sales operations.
    • Good knowledge of the automotive marketplace and the requirements of the consumer.
    • Excellent communicator experienced with the preparation and presentation of structured management reports with a practical knowledge of MS office.
    • Automotive OEM field experience in sales and sales management.
    • Knowledge of Sales and Production programming usage of tools like GDBP NPS etc. is a plus.

  • Personal Attributes:
    • Demonstrable negotiation influencing skills across distributor operations from sales executive through to CEO/business owner.
    • Credible ambassador of the Ford brand with a natural ability to engage senior management at the distributor.
    • Demonstration of the successful use of people management skills to drive performance at a senior level.
    • Highly self-motivated with a positive mindset & attitude to succeed.
    • Target-driven confident leader with good emotional intelligence.
    • Fluency in Arabic and English.

Qualifications:

  • University degree level MBA is preferred.
  • 10 years of experience out of which 6 years minimum experience required within the automotive industry.
  • Zone Management experience mandatory.
  • Demonstrable ongoing professional development.

Performance Measures/ Success Criteria:

  • Sales vs Plan
  • Production vs Plan
  • NPS vs Objective
  • CM vs Plan
  • Market Share

This is a fantastic opportunity to join a world-class company and make a significant impact on our business in Saudi Arabia. If you are a highly motivated and results-oriented individual with a passion for the automotive industry we encourage you to apply. We look forward to hearing from you!




Required Experience:

Manager

DescriptionIn this crucial role you will be an integral part of the Sales team playing a key role in expanding Fords market share and strengthening our brand presence in Saudi Arabia. Your efforts will directly contribute to our overall business success and enhance our reputation as a leader in the ...
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Key Skills

  • Business Development
  • Key Decision Makers
  • Customer Service
  • Annual Sales
  • Revenue Growth
  • Sales Meetings
  • Account Management
  • Customer Base
  • New Customers
  • Territory
  • Trade shows
  • Sales Goals
  • Sales Process
  • Product Development
  • New Clients

About Company

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