DescriptionIn this crucial role you will be an integral part of the Sales team playing a key role in expanding Fords market share and strengthening our brand presence in Saudi Arabia. Your efforts will directly contribute to our overall business success and enhance our reputation as a leader in the automotive industry.
Key Responsibilities:
- Grow the Business:
- Support develop and drive sales results (retail production allocation & wholesale) for new vehicles with assigned distributors to meet corporate retail production and business objectives.
- Submit accurate forecasts twice a week for new vehicle retail/fleet and production ensuring the achievement of all monthly and annual company objectives.
- Performance-manage the distributors sales activities across their full area of control using competitive and market data.
- Monitor and guide stock levels across all vehicles.
- Ensure accurate and timely sales reporting for retail and fleet sales.
- Perform competitive analysis in the market on key surrogates.
- Champion and own the development and implementation of the distributors annual sales objectives (ASO).
- Monitor and review performance against the ASO monthly quarterly and annually.
- Work with the distributor to monitor financial performance and increase business performance across the year for all new Ford vehicle sales.
- Develop and implement action plans to correct any deficiencies.
- Serve the Distributor:
- Develop strong & influential relationships with the distributors top leadership team to ensure they are fully aligned with Fords business strategy and that the appropriate human & financial resources are in place to achieve sales & business targets and the Ford customer experience.
- Visit each assigned distributor monthly or more frequently if required to support Fords business objectives.
- Assume ownership and promptly address distributor concerns and complaints even those beyond the immediate scope of sales to maintain a high level of distributor satisfaction.
- Maintain a written summary of the contact with the distributor post-visit with a review highlighting the subjects discussed any out-of-line conditions reviewed and an overview of the actions agreed to by the distributor.
- Provide support at the distributor marketing events as required.
- Champion Distributor Success:
- Coordinate with the Marketing Manager and assigned distributor to steer the annual marketing plan to support the ASO.
- Ensure all distributor advertising adheres to the Ford-approved format and standards.
- Coordinate with the Marketing Manager review the effectiveness of the plan frequently to update and adapt the plan as results and market conditions change.
- Maintain an updated version of the distributor marketing plans on file with the Marketing Manager.
- Ensure that every distributor delivers an exceptional customer experience measured by NPS.
- Ensure the Ford CX team is supported with coaching and developing the distributor staff in line with requirements for the delivery of the Ford guest experience.
- Coach and lead distributors to effectively utilize the Voice of the Customer.
- Partner with the Regional After-sales Manager to jointly manage retail performance and customer experience.
- Identify areas of deficient performance and work with the distributor to develop corrective action plans.
- Ensure a full review is completed on the AMBG report to understand the competitive trends and segmentation shift.
- Visit key competitor showrooms every market visit and report back pricing or showroom updates.
- Utilize this information to identify market opportunities for product offerings series offerings and pricing.
- Effectively present findings to Ford MENA management and ensure a robust strategy is put together to lead discussions with the distributor on these opportunities.
- Hold Quarterly Sales & Marketing management reviews with respective distributors.
- Ensure that the distributor conforms to the Ford Rules of Eligibility (RoE).
Responsibilities- Additional Responsibilities:
- Provide Brand & Product Marketing Support to distributors.
- Support the portfolio strategy team in developing successful business cases.
- Champion distributor consumer marketing and advertising.
QualificationsKnowledge Skills Abilities (KSA)
- Technical Skills:
- Excellent knowledge of field management and distributors sales operations.
- Good knowledge of the automotive marketplace and the requirements of the consumer.
- Excellent communicator experienced with the preparation and presentation of structured management reports with a practical knowledge of MS office.
- Automotive OEM field experience in sales and sales management.
- Knowledge of Sales and Production programming usage of tools like GDBP NPS etc. is a plus.
- Personal Attributes:
- Demonstrable negotiation influencing skills across distributor operations from sales executive through to CEO/business owner.
- Credible ambassador of the Ford brand with a natural ability to engage senior management at the distributor.
- Demonstration of the successful use of people management skills to drive performance at a senior level.
- Highly self-motivated with a positive mindset & attitude to succeed.
- Target-driven confident leader with good emotional intelligence.
- Fluency in Arabic and English.
Qualifications:
- University degree level MBA is preferred.
- 10 years of experience out of which 6 years minimum experience required within the automotive industry.
- Zone Management experience mandatory.
- Demonstrable ongoing professional development.
Performance Measures/ Success Criteria:
- Sales vs Plan
- Production vs Plan
- NPS vs Objective
- CM vs Plan
- Market Share
This is a fantastic opportunity to join a world-class company and make a significant impact on our business in Saudi Arabia. If you are a highly motivated and results-oriented individual with a passion for the automotive industry we encourage you to apply. We look forward to hearing from you!
Required Experience:
Manager
DescriptionIn this crucial role you will be an integral part of the Sales team playing a key role in expanding Fords market share and strengthening our brand presence in Saudi Arabia. Your efforts will directly contribute to our overall business success and enhance our reputation as a leader in the ...
DescriptionIn this crucial role you will be an integral part of the Sales team playing a key role in expanding Fords market share and strengthening our brand presence in Saudi Arabia. Your efforts will directly contribute to our overall business success and enhance our reputation as a leader in the automotive industry.
Key Responsibilities:
- Grow the Business:
- Support develop and drive sales results (retail production allocation & wholesale) for new vehicles with assigned distributors to meet corporate retail production and business objectives.
- Submit accurate forecasts twice a week for new vehicle retail/fleet and production ensuring the achievement of all monthly and annual company objectives.
- Performance-manage the distributors sales activities across their full area of control using competitive and market data.
- Monitor and guide stock levels across all vehicles.
- Ensure accurate and timely sales reporting for retail and fleet sales.
- Perform competitive analysis in the market on key surrogates.
- Champion and own the development and implementation of the distributors annual sales objectives (ASO).
- Monitor and review performance against the ASO monthly quarterly and annually.
- Work with the distributor to monitor financial performance and increase business performance across the year for all new Ford vehicle sales.
- Develop and implement action plans to correct any deficiencies.
- Serve the Distributor:
- Develop strong & influential relationships with the distributors top leadership team to ensure they are fully aligned with Fords business strategy and that the appropriate human & financial resources are in place to achieve sales & business targets and the Ford customer experience.
- Visit each assigned distributor monthly or more frequently if required to support Fords business objectives.
- Assume ownership and promptly address distributor concerns and complaints even those beyond the immediate scope of sales to maintain a high level of distributor satisfaction.
- Maintain a written summary of the contact with the distributor post-visit with a review highlighting the subjects discussed any out-of-line conditions reviewed and an overview of the actions agreed to by the distributor.
- Provide support at the distributor marketing events as required.
- Champion Distributor Success:
- Coordinate with the Marketing Manager and assigned distributor to steer the annual marketing plan to support the ASO.
- Ensure all distributor advertising adheres to the Ford-approved format and standards.
- Coordinate with the Marketing Manager review the effectiveness of the plan frequently to update and adapt the plan as results and market conditions change.
- Maintain an updated version of the distributor marketing plans on file with the Marketing Manager.
- Ensure that every distributor delivers an exceptional customer experience measured by NPS.
- Ensure the Ford CX team is supported with coaching and developing the distributor staff in line with requirements for the delivery of the Ford guest experience.
- Coach and lead distributors to effectively utilize the Voice of the Customer.
- Partner with the Regional After-sales Manager to jointly manage retail performance and customer experience.
- Identify areas of deficient performance and work with the distributor to develop corrective action plans.
- Ensure a full review is completed on the AMBG report to understand the competitive trends and segmentation shift.
- Visit key competitor showrooms every market visit and report back pricing or showroom updates.
- Utilize this information to identify market opportunities for product offerings series offerings and pricing.
- Effectively present findings to Ford MENA management and ensure a robust strategy is put together to lead discussions with the distributor on these opportunities.
- Hold Quarterly Sales & Marketing management reviews with respective distributors.
- Ensure that the distributor conforms to the Ford Rules of Eligibility (RoE).
Responsibilities- Additional Responsibilities:
- Provide Brand & Product Marketing Support to distributors.
- Support the portfolio strategy team in developing successful business cases.
- Champion distributor consumer marketing and advertising.
QualificationsKnowledge Skills Abilities (KSA)
- Technical Skills:
- Excellent knowledge of field management and distributors sales operations.
- Good knowledge of the automotive marketplace and the requirements of the consumer.
- Excellent communicator experienced with the preparation and presentation of structured management reports with a practical knowledge of MS office.
- Automotive OEM field experience in sales and sales management.
- Knowledge of Sales and Production programming usage of tools like GDBP NPS etc. is a plus.
- Personal Attributes:
- Demonstrable negotiation influencing skills across distributor operations from sales executive through to CEO/business owner.
- Credible ambassador of the Ford brand with a natural ability to engage senior management at the distributor.
- Demonstration of the successful use of people management skills to drive performance at a senior level.
- Highly self-motivated with a positive mindset & attitude to succeed.
- Target-driven confident leader with good emotional intelligence.
- Fluency in Arabic and English.
Qualifications:
- University degree level MBA is preferred.
- 10 years of experience out of which 6 years minimum experience required within the automotive industry.
- Zone Management experience mandatory.
- Demonstrable ongoing professional development.
Performance Measures/ Success Criteria:
- Sales vs Plan
- Production vs Plan
- NPS vs Objective
- CM vs Plan
- Market Share
This is a fantastic opportunity to join a world-class company and make a significant impact on our business in Saudi Arabia. If you are a highly motivated and results-oriented individual with a passion for the automotive industry we encourage you to apply. We look forward to hearing from you!
Required Experience:
Manager
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