Level 2 Network Engineer
Share
Job Location:
Stamford, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Level 2 Network Engineer Technician (Onsite) Stamford CT
Location: Stamford CT (Onsite)
Job Type: Full-Time
About Us:
Join Netsurit at the forefront of AI transformation where technology meets ambition. Were a dynamic fast-growing Managed Service Provider (MSP) based in Stamford CT delivering cutting-edge IT solutions with a security-first mindset. Our mission To empower businesses with reliable technology and exceptional service while shaping the future of AI-powered innovation.
Help us design implement and scale intelligent solutions that automate processes uncover insights and accelerate growth. Youll leverage tools like Microsoft Copilot Azure AI and custom machine learning models to turn data into meaningful business outcomes.
As we continue to grow were looking for a skilled and motivated Level 2 Network Engineer Technician to join our team.
Position Summary:
As a Level 2 Network Engineer youll provide remote and onsite support to our clients in the Stamford CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks systems and software. This hybrid role is ideal for someone who is technically adept eager to grow and passionate about cybersecurity customer service and AI innovation.
Key Responsibilities:
- Provide Level 2 support for desktops laptops printers mobile devices and networking issues
- Manage and troubleshoot Microsoft Office 365 environments (Exchange Teams SharePoint)
- Support and maintain Active Directory DNS and Group Policy
- Perform onsite visits for installations troubleshooting and project work
- Document work thoroughly in ticketing and knowledge base systems
- Escalate unresolved issues to higher-level engineers when appropriate
- Maintain a strong focus on cybersecurity best practices across all client environments
- Stay up to date with new technologies and participate in ongoing training and certifications
- Collaborate on AI-driven solutions that enhance client operations and deliver measurable business outcomes
Qualifications:
- 2 years of experience in a help desk or technical support role preferably with an MSP
- Proficient in Microsoft Office 365 administration and support
- Strong knowledge of Active Directory and DNS
- Familiarity with remote monitoring and management (RMM) tools and ticketing systems
- Excellent communication and customer service skills
- Self-motivated detail-oriented and able to manage multiple priorities
- Must have a valid drivers license reliable transportation and be located within commuting distance of Stamford CT
- Strong understanding of cybersecurity principles and a commitment to securing client environments
Preferred:
- Relevant certifications such as CompTIA A Network Security Microsoft 365 Certified
- Experience supporting Windows servers firewalls and backup solutions
- Experience or interest in AI technologies (Microsoft Copilot Azure AI ML models)
Why Join Us
Be part of a close-knit team that values your input and growth
Exposure to a broad range of technologies and industries
A hybrid work environment with flexibility and autonomy
Ongoing professional development and training
Competitive compensation and benefits
Opportunity to work on AI-powered innovation projects
Ready to take your IT career to the next level and help drive whats next in AI
Please share your experience and knowledge in AI as part of your application as we would love to see how you can help us shape the future.
Key Skills
- Load Balancing
- Routing Protocols
- Network Administration
- Network Engineering
- BGP
- LAN
- Computer Networking
- IPsec
- OSPF
- Cisco ASA
- Juniper
- MPLS
